Job Description

Benefits:

• Full time Permanent role
• Salary packaging of up to $18,550 per year
• Highly valued member

About the company:

As the heart of community care, Melville Cares provide a range of aged care services including home support, in​-home respite, transport services, social groups and more. Our vision, is that we at Melville Cares believe older peoples’ lives should be as fulfilling as at any other stage of life, and is achieved by our commitment to our values. By empowering our clients, building trust and engaging with compassion we walk alongside clients on their unique journey through later life assisting as much, or as little, as they choose.

About the role:

We are seeking a passionate and organised Care Partner / Coordinator to join our dedicated Client Services Team. This is an exciting opportunity for someone who thrives on building relationships, coordinating services, and making a meaningful difference in the lives of older people in
our community.

As part of a growing organisation, you will play a key role in coordinating and optimising client care packages under the Support at Home Program (SAH) and Commonwealth Home Support Programme (CHSP), whilst ensuring high-quality, person-centred care aligned with the values and purpose of Melville Cares.

You will work collaboratively with clients, families, and internal teams to deliver tailored support that promotes independence, wellbeing, and quality of life.

Key Responsibilities:

• Support clients in navigation of financial management and resource management ensuring needs are met and resourced properly utilised. Develop care plans for the provision of quality person centred support according to client need, contractual obligations, relevant legislation and policies and procedures.
• Conduct initial and ongoing assessments to best support client’s needs.
• Monitor funding and expenditure and ensure services and operations are within budget constraints.
• Complete commencement and exit documentation to ensure compliance with policies and procedures.
• Conduct workplace assessments in accordance with WHS guidelines to identify hazards and ensure there is the correct equipment to ensure a safe work environment.
• Lead by example to take responsibility for the identification, reporting, management and elimination of hazards and unsafe work practices.
• Liaise with General Practitioners, Allied Health professionals (ie physiotherapist, podiatrist, occupational therapist), external nursing services, and community organisations to ensure client’s needs are being met.
• Review and monitor compliance with policies and procedures, WHS, Department of Health guidance, contractual obligations and legislation.

To be successful, you will have the following:

• Certificate IV in Community Services, Aged Care, Disability, or a related Health/Human Services qualification.
• Demonstrated experience in a similar role within the aged care or community services sector.
• Strong communication and interpersonal skills, with the ability to build effective relationships and resolve issues.
• Sound decision-making and problem-solving abilities.
• Knowledge of Aged Care Standards, reablement approaches, and quality improvement processes.
• Proficiency in Microsoft Office and client management systems.
• Excellent time management and organisational skills.
• Current National Police Clearance (within 3 months)
• Current “C” Class driver’s licence

Apply now

If you’re ready to take the next step in your career and join a team that truly cares, we’d love to hear from you.

Submit your application online, including your current CV.

Shortlisting will commence shortly.

Please note that only short-listed candidates will be contacted.

Melville Cares values diversity and is an equal
opportunity employer. We encourage applicants from diverse cultural and
linguistic backgrounds, including Indigenous peoples, LGBTQIA+ individuals, and
those with disabilities, to apply.