Job Description

Location: Aveo Northern Beaches Communities – Avalon Beach, East Lindfield, Mosman and St. Ives

Opportunity: Permanent full-time

Reports to: Regional Home Care Manager

The Opportunity

As a Care Partner (Clinical) you'll be an advocate, a familiar face, and a trusted partner to a caseload of Aveo residents as they navigate their home care options. Immersed within our Aveo retirement communities, you will spend your day in residents’ homes building genuine connections, explaining care options, creating personalised plans and coordinating services, to ensure that Aveo residents continue to live independently for as long as possible.

Your Impact

• Meet with prospective residents and families to assess care needs and explain funding options clearly and compassionately
• Develop personalised home care plans and ensure services are in place as required
• Coordinate with external service providers including GPs, Allied Health and other care and support services
• Monitor resident wellbeing over time and adjust care plans as needs evolve
• Guide residents and families through the My Aged Care and Support at Home journey, providing excellent customer service at every moment
• Maintain accurate documentation and records via our Care Management System (Alayacare)
• Promote Aveo Care at Home services by attending community events and delivering information sessions to residents

What you’ll bring

• Current AHPRA registration
• Prior experience in the home care or community care industry (e.g. Case Manager or Care Coordinator)
• Exposure to My Aged Care/ACT is desired but not essential
• Confidence using clinical judgement in an autonomous, community-based setting
• Excellent communication skills - with residents, families, and multidisciplinary teams
• Confident using a Care Management System Or CRM System, Microsoft Office and proficient with mobile technology
• Drivers License (required)

Why Aveo?

• Monday-Friday hours – no weekends or night-shifts
• Spend your day within our Aveo communities and with consumers, rather than your day being spent travelling on the road
• A sense of genuine belonging as you'll become a familiar face not just to your consumers, but to the entire retirement community around you
• Everything you need from day one - Aveo vehicle (with fuel card), laptop, phone and all systems training provided
• A dedicated team behind you to provide onboarding training, ongoing support and strong systems from our highly experienced Care at Home team
• Health and well-being benefits including paid leave days, health insurance, retail and leisure discounts, plus annual flu vaccinations and skin checks
• Employee Referral Program and Employee Assistance Program

Who we are

As a leader in retirement living, with 30 years' experience, Aveo provides the stability and confidence to try new things and keep innovating. Owned by The Living Company, we're on an exciting journey of growth. Our in-house range of services is holistic, supporting our customers in their independence for as long as possible. This helps us deliver seamless experience for our 10000 residents across 60+ diverse communities nationwide. We're a dedicated group of over 1000 caring, friendly team members; united with our core values; Kindness, Care and Respect. Together we create thriving communities that help retired Australians be their best selves.

What's next

Apply now and take the first step in Bringing your Passion to life!  We are ready to welcome you.