The Royal Children's Hospital

Care Partner - Aged Care Case Management

The Royal Children's Hospital  •  $68k - $78k/yr  •  Redfern, AU (Onsite)  •  15 hours ago
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Job Description

About Us

Wyanga Aboriginal Aged Care is an Aboriginal Community Controlled Organisation supporting Elders to live independently, safely and with dignity on Country.

Our work is grounded in culture, connection and community. We walk alongside our Elders, providing support that respects who they are, where they come from and what matters to them.

About the Role

As a Care Partner, you’ll build trusted relationships with Elders and work alongside them to understand their needs, goals and preferences.

You’ll manage a client caseload, develop and review practical care plans, and coordinate supports that help Elders remain independent and connected at home. You’ll monitor how things are going, respond to changes early and ensure services remain appropriate to each person’s goals and available funding.

Working with families, authorised supporters, the Wyanga team and external providers, you’ll help Elders navigate their care and maintain continuity of support.

What you’ll do

  • Undertake assessments and home visits to understand each Elder’s needs, circumstances and goals.
  • Develop, implement and review care plans with Elders and their chosen supporters.
  • Coordinate services and referrals, following up to ensure supports are meeting the Elder’s needs.
  • Monitor changes in wellbeing, identify risks and escalate concerns appropriately.
  • Help Elders understand their services, funding and available options.
  • Monitor service use and available budgets, working with the team to address gaps or changing needs.
  • Maintain accurate, timely client records, case notes and care documentation.
  • Work collaboratively to deliver culturally safe, respectful and person-centred care.

About You

You’ll bring experience in aged care, community services or a related field, with the confidence to manage a caseload and follow things through.

You are someone who:

  • Builds strong, respectful relationships with Elders, families and community.
  • Understands culturally safe practice and respects each person’s choices.
  • Uses sound judgement and recognises when to seek support or escalate a concern.
  • Manages competing priorities while keeping care plans, records and follow-up actions current.
  • Communicates clearly and works well with colleagues and external providers.
  • Is comfortable using digital systems to document and coordinate care.

Experience in care planning, case management or service coordination will be highly regarded.

Qualifications & Requirements

  • Certificate IV or higher in Aged Care, Community Services or a related field, or equivalent relevant experience.
  • Current National Police Check.
  • Current First Aid and CPR certification, or willingness to obtain.
  • Current driver’s licence.
  • Working knowledge of community aged care, particularly Support at Home and the Commonwealth Home Support Programme, is desirable.

Why join Wyanga?

  • Contribute to meaningful outcomes for Elders and community.
  • Work within an Aboriginal Community Controlled Organisation grounded in culture and connection.
  • Build ongoing relationships and see the difference your work makes.
  • Bring your experience and ideas to a team committed to improving care.

Apply Now

Please submit your resume and a short cover letter outlining your relevant experience and why you would like to join Wyanga.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. We also welcome applicants who bring relevant experience and a demonstrated commitment to culturally safe practice.

The Royal Children's Hospital

About The Royal Children's Hospital

The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.

We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.

With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.

We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.

When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.

In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Parkville, AU
Year Founded
Unknown
Website
org.au
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