Job Description

Outreach Support Worker – Make a Real Difference Every Day

Location: Central Sefton and surrounding areas

Hours: 20–40 per week (full or part time)

Contract: Permanent

Who we are

Choices Homecare is proud to be part of the Optimo Care Group, a family of care providers with one shared purpose: to make every day the best it can be for the people we support. With over 1,500 dedicated colleagues, we work closely with local authorities, healthcare professionals, and communities to deliver outcome-focused, person-centred care across homecare, supported living, and specialist services.

About the role

As an Outreach Support Worker, you’ll play a vital role in helping people live healthy, happy, and fulfilling lives. You’ll support individuals to maintain their independence, build confidence, and engage with their local community, whether that’s through daily routines, social activities, or developing life skills.

You’ll also assist with personal care, medication, and maintaining a safe, comfortable home environment. Every day will bring variety, purpose, and the opportunity to make a genuine difference.

We’re proud to offer flexible zero-hour contracts where you can choose to work as many hours as you’d like. To keep things fair for everyone, we ask for a minimum of 20 hours each week, We do ask for some weekend availability, but shifts are limited and balanced fairly across the team. You’ll work on a simple 2-week rolling rota, so you’ll always know your schedule in advance.

What you’ll do

• Support individuals to live independently, including daily tasks like meal preparation, budgeting, and personal care.
• Encourage access to community activities, appointments, and social opportunities.
• Promote positive relationships and support emotional wellbeing.
• Administer and record medication accurately in line with policy.
• Help maintain a safe, clean, and welcoming home environment.
• Accompany individuals to appointments, hospital visits, or short breaks where required.
• Work closely with your Service Manager and team to follow and update care plans.
• Champion independence, dignity, and individuality in everything you do.

What you’ll bring

• Compassion, patience, and a genuine desire to help others.
• Reliability, flexibility, and a positive attitude to teamwork.
• Good communication and problem-solving skills.
• A commitment to treating every person with respect and empathy.
• Experience in a care or support role is helpful, but not essential, we’ll give you all the training you need.

What you’ll get

• Flexible contracts to suit your lifestyle.
• Comprehensive induction and ongoing training through our Optimo Learning Academy.
• Clear opportunities for career development and progression.
• A friendly, supportive team who value your contribution.
• Access to our Employee Assistance Programme for wellbeing support.
• Reward Gateway platform for discounts and recognition.
• £500 Refer-a-Friend bonus for every successful referral.

Make a difference with Choices Homecare

If you’re looking for a rewarding role where every day matters, we’d love to hear from you. Apply now and start building a career that truly changes lives.

Please note:

• You'll need a full UK driving licence and your own vehicle. To cover travel between clients, you'll also need business use included on your own car insurance - this is usually a quick and inexpensive addition to your existing policy.
• This role is NOT eligible for visa sponsorship. Candidates must have a current and valid permission to work in the UK.

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