Job Description

Care Operations Leader | Williamsburg, NY · $120,000–$150,000

About the Role A growing home health company is looking for a sharp, street-smart Care Operations Leader to be the connective tissue between home health aides and the clients who depend on them. This role starts hands-on — you'll be in the weeds, solving real problems in real time — but the vision is bigger: you'll eventually build out and lead a team of your own. If you're a high-level thinker who isn't afraid to roll up your sleeves, this is the opportunity to grow something meaningful.

Key Responsibilities

Scheduling & Utilization

• Match aides to multiple clients throughout the day with a focus on scheduling efficiency
• Monitor aide time at each client to maintain high utilization across the board

Relationship Management

• Communicate and coordinate with families, aides, and fellow coordinators to keep operations running smoothly
• Navigate a wide range of personalities and situations with professionalism and poise

Operations & Growth

• Jump in to problem-solve and put out fires as they arise
• Build out and eventually lead a growing coordination team

Qualifications

• Savvy, people-smart, and able to read a room
• Big-picture thinker who can also get into the details
• Comfortable in a scrappy, fast-moving startup environment
• Experience in home health, staffing, or coordination strongly preferred
• Proven ability to manage multiple priorities and stakeholders simultaneously

Interested? Send your resume to: Chaya@bhirednyc.com