Job Description

Job Location: Albuquerque, NM 87102
Position Type: Full Time
Salary Range: $21.53 - $25.99
Travel Percentage: Frequent
Job Shift: Day
Job Category: Nonprofit - Social ServicesThe Care Manager works under the supervision of the Program Manager and Clinical Director/Supervisor. This position will focus on provision of person-centered services behavioral support services to increase independent living skills and positive community involvement for enrolled participants.
Why Choose New Mexico Solutions?
New Mexico Solutions is now a Certified Community Behavioral Health Clinic (CCBHC), expanding access to high-quality, integrated care in the communities we serve. Join a mission-driven organization committed to clinical excellence, professional growth, and meaningful impact.
We offer:
- Competitive pay
- Comprehensive benefits (health, dental, vision, Telehealth)
- Paid time off + 9 holidays
- Retirement plan options
- Tuition reimbursement + free CEUs
- Clinical supervision
- Wellness & employee assistance programs
- Mileage reimbursement for work related travel
- Public Service Loan Forgiveness (PSLF) - eligible employer
- Eligible clinical positions may qualify for the National Health Service Corps (NHSC) Loan Repayment Program
Essential Functions:
- Providing individual interventions to develop or enhance a client’s ability to make informed independent choices and increase independent functioning in the community
- Providing skills building and support related care plan goals that address symptoms and barriers
- Ensuring members and their identified supports have access to medical, behavioral health, pharmacology, and age appropriate resiliency and recovery support services
- Participates in coordination, development, and implementation of person centered care planning, safety planning, and relapse prevention planning as indicated.
- Demonstrating the ability to recognize and assess suicide potential and risk, physical health risk and provide appropriate responses in emergency/crisis situation.
- Demonstrating the ability to recognize and identify symptoms of mental illness and substance use.
- Participating as a member of a multi-disciplinary team approach to treatment and recovery.
- Providing comprehensive outreach, engagement techniques, and follow up to all assigned individuals.
- Demonstrating the ability to engage and develop rapport with individuals presenting with a variety of symptoms/presentations.
- Providing services that are person-centered, culturally relevant, and are non-judgmental and welcoming to divers populations.
- Documenting all services provided within expected time frames, meets service definitions and regulatory standards, is person-centered and meets quality improvement goals.
- Documenting all services provided in a manner that meets service definitions, regulatory standards, and agency expectations.
- Demonstrating excellent organizational skills and effective use of time management.
- Consistently meets established client care measure expectation.
- Participating in and completing all required training courses in an accurate and timely manner.
- Attending and participating in supervision sessions and demonstrating the ability to apply supervisory recommendations to work performance.
- Other: Completes other administrative support duties and special projects as developed and assigned.

QualificationsEducation and

Experience:
- Master’s Degree in a human service-related field OR
- Bachelor’s degree in a human service-related field and 1-year relevant experience working with the target population preferred OR
- High School Diploma or GED with a minimum of 3 years of experience working with the target population OR
- Certified Peer Specialist (CPS) or Certified Family Specialist (CFS)
- EXPERIENCE: Dependent on the type of education (see above). Entry-level position. Experience needs determined by hiring managers.
- OTHER:  Valid drivers’ license and meets the driving privileges guidelines established in HR Policy 12.6 “Vehicle Safety and Client Transportation,”
Knowledge and Skills:
Demonstrated success in the following areas:
- Ability to manage time to meet all deadlines.
- Ability to recognize and identify symptoms of mental illness and suicide and risk potential and respond appropriately.
- Good verbal and written skills.
- Bilingual (English/Spanish) is preferred but not required.