Eliot Community Human Services

Care Manager - CSA

Eliot Community Human Services  •  $55k - $58k/yr  •  Lynn, MA (Onsite)  •  22 days ago
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Job Description

Join Eliot – A Place to Belong, Grow, and Inspire Change

At Eliot, your work has purpose. You’ll be part of a compassionate, mission-driven team committed to resilience, empowerment, and lasting change. We foster an inclusive workplace where all backgrounds and perspectives are valued, creating a culture of belonging and professional growth.

Benefits at Eliot

We prioritize your well-being, work-life balance, and career growth. Benefit eligible positions include:

  • Generous Paid Time Off – Vacation, sick time, and paid holidays
  • Comprehensive Benefits – Medical, dental, and vision plans
  • Retirement Savings – 401(k) with employer match
  • Wellness & Family Support – Discounted fitness services and access to trusted childcare resources
  • Financial Security – 100% company-paid life and accidental death insurance
  • Professional Growth – Ongoing training, career advancement programs, tuition reimbursement, and leadership development

Eliot's Community Service Agency (CSA) serves children and youth (through age 21) and their families who are in need of support in managing and coordinating services. Eliot is excited to align these essential CSA services with the catchment area of our established Community Behavioral Health Centers (CBHCs) to offer a seamless and effective community-based continuum of care.

The ideal candidate for the Care Manager - CSA position is a dedicated and collaborative professional with a strong background in child and family behavioral health, crisis management, and care coordination. They possess excellent communication and organizational skills, demonstrate cultural sensitivity, and are committed to empowering families through individualized care planning, system navigation, and ongoing support.

Responsibilities:

  • Serve as key contact for the youth and family to the Eliot CSA and its services.
  • Initiate care planning activities with all members of the family and/or caregiving system.
  • Conduct a comprehensive home-based assessment in conjunction with other CSA Team members inclusive of the CANS, CRAFTT (for youth 12 and older), SNCD and other tools as determined necessary, which occurs in the youth’s home or another location of the family’s choice.
  • Initiate planning that includes intake meetings, orient the family and the member to the wraparound process, identify strengths and needs of the child.
  • Develop and implement a youth and family centered Individualized Care Plan (ICP) in collaboration with the family and collaterals.
  • Develop an initial safety/crisis plan.

Qualifications:

  • Bachelor’s degree in human services or related field
  • Must have a valid driver’s license and reliable transportation
  • Experience navigating child/family service systems
  • Experience working with child mental health issues and crisis management
  • Fluent in Spanish, Portuguese, or Haitian Creole strongly preferred

Schedule: Monday - Friday, 9:00am-5:00pm

Eligible for 6% bilingual pay increase if fluent in needed language capacity.


Annual Salary $55,000$58,000 USD

At Eliot, we are committed to supporting you at every stage of your career, providing opportunities for growth, purpose, and community. We foster belonging in the workplace by identifying and removing barriers that may prevent individuals of all backgrounds from reaching their full potential, advancing into leadership roles, and fully engaging at all levels of the organization.

Apply today and make a difference.

Eliot Community Human Services

About Eliot Community Human Services

For over 70 years, Eliot has been providing hope, healing and opportunity to Massachusetts' children, youth, families, and adults. Eliot's health and human services programming is evidence-based and measurement-driven, positively impacting the lives of 60,000 families and individuals throughout the Commonwealth. Using a person-centered, community-oriented approach, Eliot partners directly with the populations it serves. Integrated program design applies expertise across the agency to provide the highest standard of quality care to clients, their families, and the community, ensuring there is no wrong door to accessing imperative services.

Our Services

With more than 2,500 employees, Eliot provides a comprehensive and diverse spectrum of community based services for individuals and families of all ages in the areas of mental and behavioral health, developmental disabilities and acquired brain injury, childhood early intervention, care and counseling coordination, and youth and family programming. Eliot applies a proprietary transdiagnostic model and collaborative framework to produce expedient, effective and lasting outcomes for clients.

Employees of Eliot receive generous benefits, including:

-401K with Employer Match

-75% Healthcare Premiums Paid

-Dental and Vision Offered

-Short Term/Long Term Disability Insurance

-Up to 4 weeks vacation per year

-$3000 Tuition Reimbursement

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Lexington, MA
Year Founded
Unknown
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