Meta Care

Care Manager

Meta Care  •  Austin, TX (Onsite)  •  2 months ago
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Job Description

Job Title:        Care Manager for Lay Employee Members

Location:       Catholic Diocese of Austin, TX

Job Type:       Full-time

Reports to     Director of Care Management

 About the Role:  As a  Care Manager, you will be a trusted guide and advocate for the members of the Catholic Diocese of Austin, helping them to navigate the complexities of healthcare and supporting their overall well-being. Rather than providing hands-on clinical care, you’ll serve as a compassionate coordinator—ensuring that members receive the right care, in the right place, at the right time.

This member advocate role blends purpose-driven service with professional expertise, offering the chance to build meaningful relationships while helping members access the resources they need to flourish.  If you’re passionate about supporting others, thrive in a mission-centered environment, and want to make a meaningful difference in the lives of those who serve the Church, this role offers a rare and fulfilling opportunity.

Key Responsibilities:
  • Promote preventive wellness by educating members on health initiatives and available resources.
  • Provide clear, accessible health information to help members understand and utilize their benefits.
  • Coordinate medical, dental, and specialist appointments to ensure seamless care experiences.
  • Assist with remote monitoring tools such as glucometers, blood pressure cuffs, and alert systems.
  • Manage delivery of medical supplies and other essential health-related items.
  • Connect members with community resources including transportation, home care, and support services.
  • Guide members through benefit coordination and collaborate with plan design vendors.
  • Develop outreach campaigns to increase awareness of available services and benefits.
  • Participate in client meetings to identify needs and ensure comprehensive support.
  • Provide post-hospitalization follow-up including optional on-site visits.
  • Collaborate with pharmacists and social workers to deliver holistic care support.
  • Maintain strict confidentiality in accordance with PHI and HIPAA guidelines.
  • Engage respectfully and professionally with clergy members and colleagues.
  • Travel as needed to member locations and events.
  • Perform additional duties as assigned by the Director of Care Management.

Who We’re Looking For:
  • Minimum 3 years of experience in healthcare coordination or a related support role.
  • RN, LPN, CNA or MA license (active or inactive). Ideal for nurses seeking a meaningful non-bedside role.
  • Experience in clinical or medical office settings and a passion for helping individuals navigate the healthcare system.
  • Exceptional communication and listening skills with the ability to offer emotional support
  • Strong organizational abilities and attention to detail.
  • A humble, service-oriented demeanor and genuine desire to support others.
  • Ability to work independently and collaboratively with healthcare professionals.
  • Proficiency in Microsoft Office (Word, Excel, PowerPoint).

Compensation:
  • Based on experience and qualifications.
  • Full-Time employees are eligible to receive:
    • Medical, dental, and vision insurance
    • Retirement plan
    • 7 paid holidays
    • Vacation and sick leave
    • Company contribution of 90% toward individual medical premiums


Availability: This position is available immediately. If you are compassionate, detail-oriented, and inspired by the opportunity to support  members in their health and wellness journey, please submit your resume and a cover letter to REC@metacareusa.com

Equal Employment Opportunity: Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply. 
                 
Meta Care

About Meta Care

META CARE, INC—short for Motivated Entrepreneurs Taking Action—is a team of innovators, operators, and strategic problem-solvers committed to creating and supporting programs that lead to better health outcomes and greater well-being for the populations we serve. At the same time, we help organizations reduce inefficiencies and control rising costs.

Under the META CARE brand, we operate several mission-driven divisions that address the evolving needs of the communities we serve. Among the most meaningful is Clergy Care—a unique program dedicated to supporting the health and well-being of our priests. These men have given their lives to the Church, and we are honored to support them through personalized, compassionate, and proactive non-clinical services that help them remain Happy, Holy, and Healthy.

We also support a range of employers and independent physicians through tailored, non-clinical solutions that address today’s healthcare challenges. Our work focuses on solving operational pain points, enhancing member engagement, streamlining workflows, and designing scalable programs aligned with each organization’s goals.

Backed by a leadership team with deep industry expertise, META CARE delivers flexible, proven strategies to meet the demands of a complex healthcare landscape—ensuring individuals receive the Right Care, in the Right Place, at the Right Time.

Industry
Healthcare & Social Services
Company Size
1-10 employees
Headquarters
Unknown
Year Founded
Unknown
Website
metacareusa.com
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