The Care Management Coordinator is responsible for supporting outpatient (ambulatory) care management activities by coordinating patient care services, facilitating communication between patients and providers, and ensuring timely access to appropriate healthcare and community resources. This role assists in care coordination for patients with acute, chronic, and complex conditions, supports transitions of care, and promotes patient engagement and adherence to care plans.
The Care Management Coordinator works collaboratively with providers, nurses, social workers, case managers, and interdisciplinary teams to improve patient outcomes, close care gaps, reduce avoidable emergency department utilization and hospital readmissions, and enhance the overall patient experience within outpatient settings.
Minimum: High School diploma or equivalent required.
Preferred: Associate’s degree or higher in healthcare administration, nursing, public health, social services, or related field. Certification as a Medical Assistant or Care Coordination certification.
Minimum: At least two years of experience in healthcare coordination, care management support, medical office operations, or related healthcare setting.
Preferred: Experience in ambulatory care, outpatient care coordination, managed care, or population health programs. Experience working with Medi-Cal, Medicare Advantage, or managed care populations in California. Experience using electronic health records and care management platforms.
The physical demands described here are represented of those that must be met by an employee to successfully perform the essential functions of this job. Primarily sedentary work in an office or clinical setting; prolonged sitting and frequent use of computers, keyboard, and telephone. May require occasional standing, walking, or local travel to clinic locations. Ability to lift up to 20 pounds occasionally. Visual and auditory acuity required to review documentation and communicate effectively.
$26.00 - $29.00 / hourly
We’ve seen the stress and toll that poor management takes on practices: the rigid policies, the pressure to prioritize volume over patient relationships and clinical judgment, the operational breakdowns that erode trust. A remote bureaucracy that gets in the way of good medicine.
We founded LSMA to chart a different course. Here, partnership means flexibility and responsiveness, not control. And while financial stability and success are essential, we recognize that a thriving practice requires more than simply maximizing margins. We handle the administrative complexity with precision and transparency, so your practice can prosper on your terms.
Leading LSMA is an accomplished team of Inland Empire-based healthcare executives. We invite you to get in touch to talk more.
