Company:
Providence at Home with Compassus
***Spokane based supporting Providence Sacred Heart and Holy Family Medical Centers***
The Care liaison Manager is a leader who connects hospitals with the Home Health and Hospice teams, making sure care is coordinated, relationships stay strong, staff are supported, and value-based care goals are met.
In connection with the JV's Value-Based Enterprise (VBE) care coordination agreement with Providence hospital systems, the Care Liaison Manager will lead implementation of care coordination activities for each Home and Community Care (HCC) service line including Hospice and Home Health , within the geographic area of responsibility with the goal of furthering the value-based activities of the ministries and the JV. This role will have a supporting relationship with local HCC ministry leaders and will be responsible for implementing a collective market strategy via engagement of hospital and JV leaders and through a comprehensive understanding of their operational considerations and goals. The role will be responsible for representing all continuum ministries in the geographic territory, including providing leadership and singular connectivity for the JV's home health and hospice service lines to Providence hospital systems within territory. The role will establish and maintain core relationships within the hospital system to ensure collaboration and alignment around shared VBE goals. As lead market representative of VBE care coordination services, substantial understanding of JV's home health and hospice service lines' operations is essential and must be maintained through direct participation in operational improvement meetings for all ministries within territory. Responsibility for ensuring a value-based operational direction and hospital leader participation in value-based care coordination activities is principal to this role. It is expected that the position leads collaborative discussion with hospital leadership, fostering engagement through the enhancement and adaptation of operational strategies to achieve successful care coordination in furtherance of the value-based purposes of the hospital and JV enterprise.
This position is responsible for leadership, oversight and training of the clinical liaison and CTA staff, and facilitates strong collaboration between all components of service delivery including operations, clinical services, and all shared services. Additionally, this position will lead the coordination of services within the applicable PHS region(s) and in all settings including acute care, physician/ambulatory and Providence Health Plan, in furtherance of the value-based enterprise goals.
Position Specific Responsibilities
Education and/or Experience
Skills
Certifications, Licenses, and Registrations
Physical Demands and Work Environment: The demands of this role necessitate a team member to effectively perform essential functions. Adaptations can be made to accommodate team members with disabilities. Regular standing, walking, and manual dexterity are fundamental, along with the ability to lift and move objects up to 50 pounds. Visual acuity requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus. In a healthcare setting, exposure to bodily fluids, infectious diseases, and conditions typical to the field is expected. Routine use of standard medical equipment and tools associated with clinical care is essential. This description provides a general overview and may vary by role and department, capturing the nuanced demands and conditions inherent to clinical positions in our organization.
At Compassus, including all Compassus affiliates, diversity, equity, and inclusion are fundamental to our Pillars of Success. We are committed to creating a fair work environment where our team members feel welcomed, highly valued, and respected. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Compensation Range: $120,870.00 - $141,015.00 annually.
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Compassus is a national leader in providing high-quality, compassionate, person-centered care to individuals wherever they call home. Our continuum of integrated home-based care, including home health, home infusion, palliative and hospice care ensures patients and their families have the support they need to address current and future health needs.
Partnering with Compassus brings peace of mind to patients, caregivers, and health care providers. Our team members work collaboratively to manage patient conditions and meet goals of care alongside referring physicians, health systems, long-term care partners, and family members.
Our value is in the compassion and expertise of our teams, which act as an extension of patients’ existing care teams. We believe everyone who interacts with us should experience our individualized 'Care for who I am’ philosophy, from the care services we provide to patients and families to how we interact with our partners and one another.