State of Alaska

Care Facility Licensing Surveyor 1/2/3 (PCN 166017)

State of Alaska  •  $59k - $78k/yr  •  Anchorage, AK (Onsite)  •  2 hours ago
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Job Description

Posting number: 55286

Department: Health

Division: Health Care Services

Job classification: Care Facility Licensing Surveyor 1

Posting type: Open

Categories: Code Enforcement, Community Services, Social Services, Investigative, Miscellaneous, Customer Service, Research, Community and Social Services

Summary

Welcome to the Department of Health!

We’d be delighted to have you join our team.

If you envision yourself in this role and are ready to start an exciting career with us, apply today!

This position is open to Alaskan Residents only.

Please check out the residency definition to determine if you qualify.

This position will be filled at either the 1, 2, or 3 level, depending on the applicant's qualifications and job experience.

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What you will be doing:

Help protect the health, safety, and well-being of vulnerable adults across Alaska.

As a Care Facility Licensing Surveyor (CFLS), you will oversee and support Alaska’s licensed Assisted Living Homes. In this role, you will conduct licensing inspections, process new facility applications, evaluate modification and variance requests, and carry out investigations to ensure compliance with state regulations. You will also provide technical assistance to help homes create safe, supportive environments for residents.

The CFLS 1 is a trainee Level

  • At this level, you will receive formal on-the-job training and progressively take on more responsibility as you build the skills necessary to perform journey-level work.

The CFLS 2 is the Journey Level

  • At this level, you will work independently and perform the full range of licensing, inspection, investigation, and regulatory compliance duties for the program.

The CFLS 3 is the Advanced Level

  • This level is reserved for experienced surveyors who regularly lead investigations of highly complex, specialized, controversial, or sensitive cases requiring strong professional judgment.

Our organization, mission, and culture:

Residential Licensing’s mission is to protect Alaska’s most vulnerable citizens and promote public confidence in health care and community services through regulation, enforcement, and education. We do this by:

  • Inspecting adult residential facilities for compliance with state licensing requirements.
  • Investigating complaints involving abuse, financial exploitation, or health and safety concerns.
  • Issuing notices of violation and taking action when facilities do not meet state or federal standards.
  • Ensuring all service providers with direct client access complete required background checks.

This position supports the mission by overseeing the licensing and standards of adult residential care homes and facilities across Alaska.

The benefits of joining our team:

Are you ready to join the team that is “Safeguarding the Last Frontier”?

Residential Licensing provides a positive work environment where you can work independently and as a team to protect Alaska's most vulnerable populations through our licensing process and investigation work. We promote professional development through training, support, growth, and experience to help you succeed in all positions on the team.

We provide a competitive benefits package, flexible work schedules, and job stability.

The working environment you can expect:

The Care Facility Licensing Surveyor(1/2/3) position is located in midtown Anchorage at the Residential Licensing Program main office, 4601 Business Park Blvd. This position includes office and field work and may include travel within the state.

You will work with other well-trained staff who support our agency’s mission and values, in an environment of mutual respect and trust where management believes staff are the agency’s most valuable resource and encourages them to participate in decisions affecting their work.

Who we are looking for:

The ideal candidate will possess some or all of the following position-specific competencies in addition to the minimum qualifications listed below:

  • Writing: Recognizes or uses correct English grammar, punctuation, and spelling; communicates information (for example, facts, ideas, or messages) in a succinct and organized manner; produces written information, which may include technical material, that is appropriate for the intended audience.
  • Self-Management: Sets well-defined and realistic personal goals; displays a high level of initiative, effort, and commitment towards completing assignments in a timely manner; works with minimal supervision; is motivated to achieve; demonstrates responsible behavior.
  • Computer Skills: Uses computers, software applications, databases, and automated systems to accomplish work.

Special Notice:

  • A valid Driver's License is required at the time of appointment.
  • Requires Frequent travel within the state (normally one trip up to five days quarterly)
  • Requires exposure to unsanitary conditions and pests.
  • The ability to interact with adults aged 18 years or older who may have a physical disability, are elderly, or suffer from dementia and/or have a mental or developmental disability is preferred.

To view the general description and example of duties for this job class, please go to the following link and search for Care Facility Licensing Surveyor 1/2/3: https://www.governmentjobs.com/careers/Alaska/classspecs

Examples of duties

Competency-Based Minimum Qualifications Instructions

This job class uses competency-based minimum qualifications. Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.

Competency Description

The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations rather than specific tasks and are to be used only as parameters and guidelines. A competency’s description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.

Please ensure your application (through work history, training, education, licenses, certifications, etc.) supports/demonstrates that you possess the minimum required competencies for the job class.

Care Facility Licensing Surveyor 1

Any combination of education and/or experience that provides the applicant with competencies in:

  • Attention to Detail: Is thorough when performing work and conscientious about attending to detail.
  • Customer Service: Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside State government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
  • Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
  • Learning: Uses efficient learning techniques to acquire and apply new knowledge and skills; uses training, feedback, or other opportunities for self-learning and development.
  • Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by:

Training or education in social services, education, health care, mental health, juvenile justice, or a closely related field; and/or progressively responsible paraprofessional or professional experience in social services, education, health care, mental health, child or foster care, juvenile justice, licensing or regulatory compliance, investigations or case management, public assistance determinations, or a closely related field.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

“Paraprofessional” work is typically associated with and supportive of a professional field. It involves extensive practical knowledge gained through experience and/or specific formal or on-the-job training. Work in these occupations may involve substantial elements of the work of the professional or administrative field, but requires less than full knowledge of the field involved.

Care Facility Licensing Surveyor 2

Successful completion of training under a formally established Care Facility Licensing Surveyor flexible staffing training plan with the State of Alaska.

OR

Any combination of education and/or experience that provides the applicant with competencies in:

  • Analytical Thinking/Problem Solving: Uses a logical, systematic, and sequential approach to address problems or opportunities or manage a situation by drawing on one’s knowledge and experience base and calling on other references and resources as necessary.
  • Compliance Inspection: Knowledge of the guidelines, regulations, and procedures associated with compliance inquiries, including application of compliance rules and criteria and ability to make appropriate decisions and issue citations, fines, or orders.
  • Integrity/Honesty: Contributes to maintaining the integrity of the organization; displays high standards of ethical conduct and understands the impact of violating these standards on an organization, self, and others; is trustworthy.
  • Interpersonal Skills: Shows understanding, friendliness, courtesy, tact, empathy, concern, and politeness to others; develops and maintains effective relationships with others; may include effectively dealing with individuals who are difficult, hostile, or distressed; relates well to people from varied backgrounds and different situations; is sensitive to cultural diversity, race, gender, disabilities, and other individual differences.
  • Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.

Equivalent to those typically gained by:

Training or education in social services, education, health care, mental health, juvenile justice, or a closely related field; and/or progressively responsible professional experience in social services, education, health care, mental health, child or foster care, juvenile justice, licensing or regulatory compliance, investigations or case management, public assistance determinations, or a closely related field.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Care Facility Licensing Surveyor 3

Successful completion of training under a formally established Care Facility Licensing Surveyor flexible staffing training plan with the State of Alaska.

OR

Any combination of education and/or experience that provides the applicant with competencies in:

  • Conflict Management: Manages and resolves conflicts, grievances, confrontations, or disagreements in a constructive manner to minimize negative personal impact.
  • Decision Making: Makes sound, well-informed, and objective decisions; perceives the impact and implications of decisions; commits to action, even in uncertain situations, to accomplish organizational goals; causes change.
  • Investigation: Knowledge of the guidelines, regulations, and procedures associated with investigation, including interviewing, evidence detection, locating, gathering, and handling, and drawing appropriate factual inferences and conclusions. Provide oral or written reports of findings. Presenting evidence and providing testimony.
  • Oral and Written Communication: Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral and written presentations; listens to others, attends to nonverbal cues, and responds appropriately.
  • Technical Credibility: Understands and appropriately applies principles, procedures, requirements, regulations, and policies related to specialized expertise.

Equivalent to those typically gained by:

Training or education in social services, education, health care, mental health, juvenile justice, or a closely related field; and/or progressively responsible professional experience providing licensing and consultative services to child and adult residential care facilities, foster home, child day care facilities and child placement agencies; or providing social casework such as, but not limited to, adoption, foster home care, child protection, and individual or family counseling; investigations or similar case management; and/or performing probation-related work.

Special Note:

“Competencies” means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.

“Typically gained by” means the prevalent, usual method of gaining the competencies expected for entry into the job.

“Training” and “education” in this guidance are synonyms for the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.

“Progressively responsible” means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.

“Professional experience” means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.

Qualifications

At the time of the interview, please provide the following:

  1. Three (3) professional references, whom we may contact by phone, are required. One (1) of these references must be your current or most recent supervisor, if not already provided in the application.
  2. Last two (2) performance evaluations.
  3. A copy of academic transcripts (unofficial is okay; please ensure that the institution name/URL is listed on the transcripts) is used to support that you meet the minimum qualifications competencies.

If chosen for the position, the candidate will be required to provide the following items before employment:

  1. A copy of your current driver's license.

Please read the information below carefully. This applies to your application submission.

SUPPLEMENTAL QUESTIONS

For your application to be evaluated, you must answer the Supplemental Question.

FLEXIBLY STAFFED

This position is flexibly staffed. This vacancy may be filled at either the 1, 2, or 3 levels, depending on the applicant's training and/or experience. The full range of salaries is listed above. The starting salary will be determined by the position level. If filled at a lower level, promotion to the higher level will only occur upon successful completion of the probationary period and the required training, provided the applicant meets the minimum qualifications of the higher job class and receives final approval from the supervisor.

EDUCATION

To verify education is being used to meet and/or support the required minimum qualifications/competencies, you must fill in the Education section of the application If you have not obtained a degree, please indicate the number of units completed Copies of transcripts are required to verify educational credentials used to meet or support the minimum qualifications/competencies for a position and are required with each application (Unofficial is okay; please ensure the institution/URL name is listed on the transcripts) Transcripts can be attached at the time of application or provided at the time of interview; if not, transcripts will be required before employment.

SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATION

If education is completed in a foreign college or university, it may be used to meet the above requirements, if applicable. If utilizing this education, you must show that the education credentials have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying. The omission of the required documentation listed will result in an incomplete application, and you will not receive further consideration.

WORK EXPERIENCE

When using work experience not documented in your application, please provide the employer's name, job title, employment dates, and whether you worked full-time or part-time. Applications will be reviewed to determine if the responses are supported and if minimum qualifications are met. Work experience needed to meet the minimum qualifications must be documented in the application. If the application does not support minimum qualifications, the applicant may not advance to the interview and selection phase of the recruitment. A resume will not be used to determine that minimum qualifications have been met for the position you are applying for.

If you have currently or previously been appointed to a flexibly staffed position, please ensure your work experience within a flexibly staffed position indicates the actual dates employed at each level. Ensure your time and any subsequent flex promotion(s) are documented as a separate position. This is required as minimum qualifications require experience at a particular level in which the lower level may not be considered. If this information is not accurately reflected in your application, this may cause the processing of your application for consideration to be delayed.

NOTE: Attaching a resume or curriculum vitae is not an alternative to filling out the application. Noting "see resume or CV" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.

The State of Alaska does not provide VISA Employer sponsorships.

MULTIPLE VACANCIES

This recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.

APPLICATION NOTICE

You can ONLY apply for this position through the Workplace Alaska website or via a hard copy application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or another database, you MUST use a Workplace Alaska online or hard-copy application to apply successfully. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "How to Apply" webpage, found here: http://doa.alaska.gov/dop/workplace/help/

NOTICE

Questions regarding the application process can be directed to the Workplace Alaska hotline at 800-587-0430 (toll-free) or (907) 465- 4095. If you choose to be contacted by email, please ensure that your email address is correct on your application and that your spam filter will permit emails from the 'governmentjobs.com' domain. For information on allowing emails from the 'governmentjobs.com' domain, visit the Lost Password Help page at: https://www.governmentjobs.com/OnlineApplication/User/ResetPassword.

EEO STATEMENT

The State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities who require accommodations, auxiliary aids, or services, or alternative communication formats, please call 1-800-587-4095 in Juneau or TTY: Alaska Relay 711 or 1-800-770-8973 or correspond with the Division of Personnel & Labor Relations at P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal-opportunity employer.

WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCE

Questions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1-800-587-0430 (toll-free) or (907) 465-4095 if you are in the Juneau area. Requests for information may also be emailed to recruitment.services@alaska.gov

For assistance with applying for a password, please visit https://www.governmentjobs.com/OnlineApplication/User/ResetPassword

Supplemental information

For specific information in reference to the position, feel free to contact the hiring manager at:

Krysti Ferriss/Care Facility Licensing Surveyor 4

Phone: 907-717-4632

Email: Krysti.Ferriss@alaska.gov

State of Alaska

About State of Alaska

The State of Alaska is a public sector employer taking care of a variety of needs across the great state. As an employer the State of Alaska opens up opportunities for employees to live and work in a place unlike any other.

Industry
Government & Public Safety
Company Size
5,001-10,000 employees
Headquarters
Juneau, AK
Year Founded
1959
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