Job Description

As a Trainee, you will support end‑to‑end Global Care services for the Nokia Cloud Infra Products . In this learning‑focused role, you’ll develop technical support and customer handling skills , assisting with troubleshooting and fix preparation. You’ll work closely with experienced team members, contribute to improvement initiatives, and occasionally join supervised customer calls. This role offers the chance to build a strong technical foundation, grow in a global environment, and make an impact from day one.

As a part of our team, you will:

• Support system integration, deployment, and validation of cloud-native telecom solutions based on Linux, Kubernetes, OpenShift, and OpenStack.
• Assist in troubleshooting platform, CI/CD pipeline, container, and networking issues across multi-cloud environments.
• Perform system health checks, log analysis, failure investigation, and defect validation activities.
• Participate in CI/CD execution, automation support, and release validation for telecom cloud platforms.
• Collaborate with 3LS/4LS engineering teams to analyze complex issues and support faster resolution.
  

• Strong fundamentals in Linux OS administration and troubleshooting
• Hands-on understanding of Kubernetes and container-based platforms (OpenShift preferred)
• Knowledge of cloud platforms, virtualization, and networking fundamentals
• Good analytical thinking, debugging, and problem-solving skills
• Effective communication and collaboration skills

It would be nice if you also had:

• Exposure to OpenStack, CI/CD pipelines, Jenkins, Git, Ansible, or DevOps tools
• Scripting skills in Python or Shell
• Familiarity with telecom systems, cloud-native network functions (CNFs), or NFV concepts
  

Advancing connectivity to secure a brighter world.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world.

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Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia