Job Description

Care Coordinators Domiciliary Care (Full-Time)
Locations: Croydon & London Borough of Barking & Dagenham
Company: Star Care UK Ltd
Salary: £28,000 £32,000 (depending on experience)

Office based Role

For this role oversees sponsorship is not available

Star Care UK Ltd is seeking experienced and committed Care Coordinators to join our growing Domiciliary Care services in Croydon and the London Borough of Barking & Dagenham. This is an excellent opportunity for individuals with a genuine passion for delivering high-quality, person-centred, strength-based care to adults with a diverse range of needs, including learning disabilities and mental health challenges.

About the Role

As a Care Coordinator, you will play a key role in overseeing the delivery of safe, effective, person-centred care to people in their own homes. You will act as the link between service users, families, staff and the wider multi-disciplinary team, ensuring care is well planned, coordinated and responsive to changing needs.

Key aspects of the role include:

• Planning, coordinating and overseeing the daily operations of the domiciliary care service.
• Matching service users with suitable staff, taking into account skills, compatibility and individual preferences.
• Using and maximising the Electronic Care Management System to support high-quality delivery, communication and record-keeping.
• Developing, implementing and reviewing individualised care and support plans and conducting risk assessments.
• Ensuring safeguarding measures are in place and concerns are addressed promptly and professionally.
• Supporting CQC compliance, participating in audits and contributing to continuous quality improvement.
• Supporting recruitment, induction, supervision and development of care staff.
• Assisting with digital scheduling and rostering
  to ensure safe staffing levels.
• Participating in the 24-hour on-call rota, providing advice and support to staff and service users when required.

About You

We are seeking candidates who are compassionate, organised and confident in coordinating busy community-based services.

You will have:

• Experience in a similar role within health and social care, preferably Domiciliary Care
• A Level 3 (or higher) qualification in Health & Social Care (or equivalent).
• A strong understanding of CQC regulations, safeguarding, and person-centred care
• Excellent organisation, communication and leadership
  skills.
• The ability to work flexibly, including occasional evenings and weekends and participation in the on-call rota.
• Proficiency in IT systems and Electronic Care Management systems (experience with digital scheduling/rostering and accurate record-keeping is essential).
• A proactive, problem-solving approach and a genuine commitment to promoting independence, dignity and positive outcomes for service users.

Why Work With Us?

At Star Care UK Ltd, we believe our team is our greatest asset We offer:

• A supportive working environment where you are valued and listened to.
• Pay that reflects the responsibilities of the role.
• Ongoing training and development opportunities to help you excel and progress in your career.
• Clear opportunities for career progression
  within the organisation.
• A comprehensive Employee Wellbeing Programme to support your emotional, physical and social wellbeing.
• Outstanding staff retention (99%), reflecting how much we invest in and care about our team.