Job Description

About We Care Coordination

We Care Coordination partners with Trilogy Care, a leading self-managed Support at Home provider, to help older Australians live independently at home for longer.

We coordinate services, manage care plans and budgets, and support clients to get the most from their aged care packages with transparency, choice, and genuine value. We’re a growing, forward-thinking team that values people, innovation, and meaningful work.

Please note that CareVicinity assists in the recruitment for this role.

What You’ll Do

• Act as the primary point of contact for a portfolio of care recipients
• Coordinate and schedule care and support services
• Maintain accurate client records and detailed case notes
• Manage and monitor budgets to prevent overspending
• Confidently use multiple technology platforms to deliver services
• Source information and solutions to support client goals

You’re Our Kind of Person If You Have…

• Excellent communication and customer service skills
• Strong interpersonal and organisational skills
• Proficiency in Microsoft 365
• Comfortable using multiple systems and AI tools
• Resilient, detail-oriented, and able to prioritise tasks
• Confident decision-maker and collaborative team player
• Coordination or administration experience (desirable but not essential)

What’s in it for you?

• $75K plus super
• Fitness Passport providing subsidised access to hundreds of gyms, pools, and fitness centres nationwide
• Wellbeing support with access to mental health resources and wellness tools
• Supportive, energetic team culture with regular social events
• Career growth in a supportive, agile team with room for progression
• Modern office located on King Street, close to cafés, transport, and great local spots
• High impact role contributing directly to a fast-growing platform transforming the care industry in Australia

Sound Like You?

• Send us your CV and a short cover letter telling us why this role feels like your next step.
• Full working rights in Australia, professional references and a current police check are required (or willingness to obtain one).