
JOB CATEGORY: CARE COORDINATION / CASE MANAGEMENT / SOCIAL WORK / REGISTERED NURSE
Under licensed supervision, the Care Coordinator II – Delegated works closely with the patient/family and the Interdisciplinary Care Team to proactively assess, plan, implement, monitor and evaluate options and services to effect an appropriate, individualized plan for the patient across the continuum of care. The process addresses the patient’s multiple environments of care and healthcare system needs. The position requires a focus on customer service skills, knowledge of goal setting, and measuring outcomes to effectively ensure the patient has the most optimal outcomes provided in the most cost-effective manner. Adheres to procedures and timelines as specified in the Managed Care Organization (MCO) contract and PMS procedures.
REQUIREMENTS
EDUCATION AND/OR EXPERIENCE:
Preferred
CERTIFICATES, LICENSES, REGISTRATIONS:
SCREENING REQUIREMENTS:
This position requires successful completion of an initial post-offer of employment Criminal Records Check.
DRIVING REQUIREMENTS:
$100 EMPLOYEE REFERRAL BONUS
BONUSES
ABOUT PMS
WHY PMS?
EOE/AA/M/F/SO/Vet/Disability

Presbyterian Medical Services (PMS) is the successor to the United Presbyterian Church's Medical Mission work in the Southwest, which began in 1901. In 1969, a New Mexico based 501 (c)(3) nonprofit corporation was formed to ensure continuation of the mission to provide health care services to the underserved communities throughout the Southwest.
All told, we provide services in approximately 100 locations throughout New Mexico. Many of the individuals served by PMS live at or below the federal poverty level. PMS programs are in urban, rural and frontier locations. Some areas have geographical barriers which dramatically impact access to services.
Our primary care services are focused on helping New Mexicans of all ages. Our dental care includes preventive, restorative and some rehabilitative services. Our behavioral health and developmental disability programs enhance lives and enable the pursuit of personal fulfillment. Our integrated service model provides the highest quality of care at every stage of life. Combined with our services for veterans and childhood education, PMS' services strengthen the fabric of our New Mexico communities by offering a strong safety net of care for people of all backgrounds.
PMS is accredited by the Joint Commission, signifying achievement of the highest standard of performance in the industry. Numerous PMS community health centers have achieved recognition from the Joint Commission as Patient-Centered Medical Homes (PCMH). The PCMH is a way of organizing primary care that emphasizes care coordination and communication to transform primary care for maximized health outcomes. We've also received accreditation from the National Association for the Education of Young Children (NAEYC).