Job Description

Join our award-winning team at GoodOaks. A company that values and rewards the caring people who work with us!

At GoodOaks, we’re proud of the professional yet personal care our carers provide. As an award-winning home care company, we strive to be the go to provider of quality care by valuing, developing and rewarding the dedicated individuals who work with us.

We’re looking for a Care Coordinator to join our brilliant team in Milton Keynes. This crucial role ensures our clients receive exceptional care. The role involves organising schedules based on clients’ requested call times and care professional availability, as well as maintaining effective communication with staff, clients, families and professionals.

This position offers an excellent opportunity for professional growth and development within our expanding business, which is committed to providing superior home care throughout Milton Keynes.

You will be expected to cover care calls as required & will be expected to participate in the on-call rota (an additional payment will be provided for on-call duties in addition to usual salary.

What will you do?

• Producing weekly rotas and care scheduling to ensure adequate provision of care
• Undertaking regular care visits, including being available evenings and weekends when needed
• Daily troubleshooting and problem-solving
• Managing staff absence, allocating extra calls, and cancelling care calls when necessary
• Assisting in the training and induction of new team members
• Helping GoodOaks provide a continuous and reliable service

Who are you?

• You’re a highly organised and efficient coordinator with a people-focused approach
• You’re a strong communicator with all types of people, and able to remain positive
• You’re IT-confident, enabling effective scheduling, team contact and work planning
• You’re highly reliable and able to foster a strong team ethos and keep morale high
• You’re growth-focused, and support the continued development of yourself and the team
• You’re dedicated, with high energy levels
• You’re willing to undertake a DBS check to work with vulnerable adults

What do we offer?

• 40 hours per week
• Up to £33,280 base salary dependent on experience
• Additional payment for on-call duties
• 28 holiday days offered
• Mileage covered
• Supportive, professional and common-sense management and ongoing support
• Paid induction training, and continued training and development offered
• Blue Light Card discount scheme
• Paid DBS check, if required

Optional extras — choose any of the below to also offer:

• Annual vehicle breakdown cover
• Long-stay bonus and referral bonus scheme
• Employee discount scheme
• Paid volunteer days

If you are ambitious, possess a positive attitude, and are eager to advance your career within our rapidly growing business, we would be delighted to hear from you.