Empower Healthcare Solutions

Care Coordinator, Complex Care

Empower Healthcare Solutions  •  Little Rock, AR (Onsite)  •  3 months ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

Level: Entry
Job Location: Empower Healthcare Solutions LLC - Little Rock, AR 72223
Position Type: Full Time
Salary Range: $1.00 - $1.00 Hourly

Travel Percentage: Up to 25%
Job Category: Health CareJob

Summary:
Provide specialty service care coordination to members. Ensure appropriate services are delivered by specialty providers and ensure continuity of care across services. Responsible for the total care plan, encompassing all services and plans related to beneficiaries. Provide case management complying with Conflict Free Case Management rules.
Primary Duties/Responsibilities:
May include, but are not limited to:
- Assist members with healthcare needs by ensuring providers and services are working together so that the member’s health is improved.
- Provide health education and coaching to members tailored to issues identified within treatment and service plans.
- Develop the Person-Centered Support Plan (PCSP) and provide choices for members in this process.
- Ensure compliance with the PCSP and assist with any resources needed or barriers to accessing treatment.
- Coordinate with various healthcare providers for diagnostics, ambulatory care, and hospital services.
- Assist members with social determinants of health including access to exercise and healthy food.
- Promote activities focused on the health of a patient and their community, including outreach, quality improvement, and patient panel management.
- Coordinate community-based management of medication therapy
- Participates in staff meetings and clinical conferences.
- Ensures that performance guarantees are met or exceeded.
- Interfaces with external and internal customers to ensure optimal efficiency of service.
- Other duties and responsibilities as assigned.

QualificationsRequired Skills/Abilities:
- Must be able to determine the needed approach, resources, and goals to meet business objectives and member needs.
- Must be able to analyze and translate medical and clinical diagnoses and procedures into designated numerical code.
- Must be able to handle multiple priorities at once.
- Must have excellent written and verbal communication skills.
Education and

Experience:
- High school diploma or equivalent. Bachelor’s degree in social science or health-related field or 1+ years of experience caring for developmentally or intellectually disabled or behavioral health clients.
License/Certification:
- Valid driver's license and automobile insurance.
Physical Requirements:
- Prolonged periods of sitting at a desk and working on a computer.
- Must be able to lift up to 15 pounds at times.
Empower Healthcare Solutions

About Empower Healthcare Solutions

Empower’s model of care ensures individuals with behavioral health needs or intellectual or developmental disabilities (IDD) receive the right care, in the right setting, at the right time to improve health outcomes and manage total health care costs.

Our mission is to empower individuals to lead fuller, healthier lives at home in their communities. Our members are at the center of all we do. We partner with providers, advocates, and the community to deliver the right solutions for an improved quality of life for our members

We identify all of the individual’s treating providers and include their input when developing the individual’s plan of care. Ensuring the plan is person-centered, we identify individual’s strengths and needs by collaborating with them and their family members during the development process. We also address their functional needs based upon their Independent Assessments. We then develop clinical interventions to help our members navigate the medical, behavioral health, and developmental disability systems as well as access community resources to address their needs.

Industry
Healthcare & Social Services
Company Size
51-200 employees
Headquarters
Little Rock, Arkansas
Year Founded
2017
Social Media