Phoenix Home Care and Hospice

Care Coordinator and Scheduler

Phoenix Home Care and Hospice  •  Joplin, MO (Onsite)  •  2 hours ago
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Job Description

Care Coordinator & Scheduler

Location: Joplin, MO

Turn Your People Skills Into Purpose

Do you thrive in a fast-paced environment, love solving problems, and take pride in helping others?
Then you’ll fit right in at Phoenix Home Care & Hospice.

We’re looking for a Care Coordinator & Scheduler to join our Joplin team — someone with a background in scheduling, call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do

  • Match nurses with clients to ensure great care
  • Manage and update scheduling systems with accuracy and speed
  • Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
  • Problem-solve and adapt quickly when changes arise (because they will!)
  • Support your team and jump in wherever help is needed

What Makes This Role Great

  • No two days are the same. You’ll stay busy, challenged, and engaged.
  • You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
  • You’ll be part of a supportive team that celebrates success together.

What We Offer

  • Competitive pay and multiple medical plan options
  • Signed Offer Letter—we stand by what we promise
  • Dental, vision, spousal, and family coverage
  • PTO that starts accruing on day one
  • 401(k)
  • Ongoing training and career growth opportunities
  • Recognition programs and a positive, team-centered culture

What We’re Looking For

  • Prior office, call center, or customer service experience
  • Strong computer skills (Microsoft Office, scheduling, or similar)
  • Excellent communication and multitasking abilities
  • Reliable, organized, and able to thrive under pressure
  • Professional, compassionate, and team-oriented attitude
  • Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.

Apply today and discover your new beginning with Phoenix Home Care & Hospice.

Phoenix Home Care and Hospice

About Phoenix Home Care and Hospice

Our Core Values:

Our written core values reflect, in words, what is truly important to us as an organization. In our Mission we highlight the pillars of this culture: Compassion, Honesty and Patience. These descriptive words define our culture.

Also in our DNA, we find these valuable qualities…

Responsibility – We take full responsibility for our actions.

Respect – We treat each other and those we serve with equal and high-level respect.

Excellence – We strive to exceed the expectations standard in our industry – giving plus one service.

Empathy – In all that we do, we ask, “What would I want if it were me?”

Potential – We strive to help everyone reach their full potential in life.

Courage – With an optimistic and brave heart we face each challenge, celebrating successes and viewing failures as opportunities to grow.

Community – We are active participants in our communities…reaching out to be good neighbors.

Our Story

The story of the legend of the phoenix bird is a story of ever-changing growth and rebirth. The beautiful mythical creature reflected the lights and colors of the morning sunrise – – always chasing the light and capturing all that was beautiful. It is a symbol of constant rebirth, renewal and fresh starts. It is not a story of ashes but rather of beauty and upward thinking…(Isaiah 61:3).

Our energy is focused on improving quality of life, perpetuating positive attitudes and embracing the challenges life places before us with grace, respect and compassion.

Our catalyst to consistently rise to new heights is a combination of perpetual learning, measurement of success, looking through the eyes of those we serve and listening with the heart which causes us to pause and discover what is really important in each situation. Within the listening and the application of learning we find new beginnings.

…We are Phoenix Home Care.

Industry
Healthcare & Social Services
Company Size
1,001-5,000 employees
Headquarters
Springfield, Missouri
Year Founded
2011
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