📍 Milwaukee County, WI | 💼 Full-Time | 🕘 Monday–Friday, First Shift
About Us Lutheran Social Services of Wisconsin and Upper Michigan (LSS) is one of the largest nonprofit human services organizations in the Midwest. We are committed to strengthening families and communities through compassionate care and evidence-based practices.
We are excited to launch a new Milwaukee County team and are seeking Care Coordinators to support children with developmental, physical, or severe emotional disabilities through the Children’s Long Term Support (CLTS) Waiver Program
As a CLTS Care Coordinator, you will serve as the primary point of contact for families, helping them access services that keep children safe and thriving in their home and community. This role involves assessment, service planning, coordination, and ongoing support.
Key Responsibilities
Conduct functional assessments and reassessments using approved tools
Develop individualized service plans with families and providers
Authorize and coordinate services in alignment with the plan
Facilitate family-centered team meetings
Maintain accurate documentation and client records
Collaborate with service teams and supervisors to determine interventions
Testify at legal proceedings when required
Participate in staff development, supervision, and training
Direct Service Expectations
Promote client independence and growth
Provide trauma-informed, family-centered services
Utilize evidence-based practices supported by LSS and funders
Complete time reporting accurately and on schedule
Qualifications
Bachelor’s degree in a health or human services field (examples: Social Work, Psychology, Counseling, Special Education, Occupational Therapy, Sociology, Criminal Justice, etc.)
Minimum of 1 year of experience working with children in the target population
Valid driver’s license, reliable transportation, and satisfactory driving record
Strong communication, documentation, and organizational skills
Ability to use electronic health records and computer applications
Perks & Benefits
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (Health & Dependent Care)
Mileage reimbursement
Paid Time Off + 10 Paid Holidays
403(b) retirement plan with contribution options
Employee Assistance Program
Service awards and recognition
Remote work option: 2 days per week from home
Work Environment
Community-based role with daily travel required
Occasional overnight travel may be necessary
Moderate noise level; exposure to outdoor conditions during travel
Ability to respond appropriately in crisis situations
LSS is an Equal Opportunity Employer (EOE)
Since 1882, Lutheran Social Services of Wisconsin and Upper Michigan (LSS) has empowered communities to better their health and well being.
LSS empowers people to live their best lives by offering;
A path to recovery from addiction or mental illness,
A home that’s safe and affordable,
A family to thrive in,
Independence and a life that is truly their own.
Today, LSS is one of the largest and most experienced health and human services organizations in the Midwest. Our services extend across Wisconsin and Upper Michigan, helping people all along the lifespan with services as essential as housing and life-changing as adoption.
Our vision is to create healthy communities filled with people using their God-given gifts to serve. Our role in realizing our vision is reflected in our mission statement, which is: Act compassionately. Serve humbly. Lead courageously.” LSS’s core belief is “The Infinite Worth of Every Person”.
“I love the mission of LSS, and feel that my coworkers are very dedicated and deeply believe in bettering people’s lives.”
LSS is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.
