Job Description

Location: Office based, Amersham

Salary: Up to £29,000 per annum based on experience

Are you an experienced care professional who thrives on organisation but refuses to treat care like a numbers game? Do you want to work in an office where your hard work is noticed, your ideas are listened to, and your team actively backs you up?

At Ashridge Home Care, we are more than just a care company. We are a close-knit, privately-owned local business where our exceptional team is at the heart of everything we do. Driven by a shared commitment to quality and achieving the best possible outcomes for the individuals we support, we pride ourselves on a genuinely supportive and collaborative culture.

We are looking for a methodical, compassionate, and proactive Care Coordinator to join our care team and become the vital link that keeps our high-quality visiting care service running seamlessly.

Why join our team?

• Great place to build your skills with ongoing professional development

• Access to innovative technology for record keeping and medication management, meaning you can spend more time focusing on supporting clients and carers

• We celebrate our successes and genuinely care about our teams: celebrating work anniversaries, birthdays and organising team socials

• Free Employee Assistance Programme offering confidential advice

• Rated 5 stars for culture and management by our teams (source: Indeed)

• We’re award-winning – recognised for mental health and dementia care excellence (Home Care Awards 2025)

• Benefits package including: 33 days holiday per annum (inclusive of bank holidays), NEST pension scheme, client referral scheme, family and friends’ discount, Blue Light Card

The role:

As care coordinator, you will have a direct, positive impact on the lives of others. You won’t just be stuck behind a desk. You will be based both in the office and out in the field, helping ensure the best possible outcomes for our clients by guiding and mentoring our carers, reviewing care plans, and gaining valuable feedback directly from the families we support.

Key responsibilities:

• Supporting carers: Guide, mentor, and support our care team through supervisions, spot checks, and ongoing guidance

• Client engagement: Visit clients gather feedback update care plans and conduct risk assessments

• Team communication: Maintain clear lines of communication within the team

• Scheduling: Coordinate rotas, manage holidays, and handle any periods of absence, ensuring our carers have sensible schedules that minimises travel time

• Compliance & quality: Maintain accurate record-keeping and participate in on-call duties as needed

About you:

To be a successful Care Coordinator, you need a methodical approach to problem-solving, excellent organisational skills and a genuine enjoyment of connecting and engaging with others.

Essential experience & skills:

• Prior experience in care coordination within a domiciliary care setting, as a care supervisor, or a similar leadership role

• A minimum of 2 years' experience in care, with a strong understanding of quality care practices (experience with Dementia/Alzheimer's is essential)

• Strong communication, confident use of IT systems (MS Office, care software), and a good working knowledge of CQC standards

• NVQ Level 3 in Health & Social Care (or working towards it) is preferred

• Compassionate, proactive, solution-focused, and flexible to support at weekends and evenings when on-call

• A valid driving license and access to your own car are essential, for client visits

Please note: You must have the right to work in the UK, as we do not offer Visa Sponsorship. All successful applicants will be subject to an enhanced DBS check.