Job Description

We are seeking a proactive and passionate Care Coordinator to work closely with the Registered Branch Manager in our care management team to support, lead, and manage our home care branch in Harrogate

Carefound Home Care has developed a reputation as the highest quality provider of home care services to older people and we are rated Outstanding by the Care Quality Commission (CQC) across our branches. This is a fantastic opportunity for a friendly, organised and professional individual to join our supportive, award-winning team which is centred around providing the best possible care and support to our clients and staff.

As Care Coordinator you will be responsible for managing and coordinating the support we provide to our care professionals and delivering outstanding care to our clients in the Harrogate area.

Benefits

• Join the leading care team - rated Outstanding by the CQC across our branches
• Competitive salary of up to £28,000 (depending on experience)
• Benefits including 25 days' holiday plus bank holidays, pension, additional pay when on-call, and opportunities for career development

Responsibilities

• Lead communication with hourly care professionals and liaise with the resource manager regarding live-in care professional placements
• Ensure the right care professional is allocated to the right client and introduce care professionals in advance of client visits
• Participate in the ongoing support, supervision and assessment of care professionals
• Support communication with new client enquiries
• Undertake initial and ongoing client assessments and maintain detailed care plans with the Registered Branch Manager
• Liaise with clients, families and health professionals to plan, monitor and evaluate client care
• Manage staff and client tasks to ensure records, quality assurance and training are up-to-date
• Participate in office on-call rota
• Work flexibly alongside the care management team to support the delivery of an outstanding care service

Requirements

• Proven track record of working in the care sector
• Previous experience in a care coordinator or care manager role
• Excellent communication, planning and organisational skills
• Ability to support members of the home care team
• Warm, patient and compassionate but also emotionally resilient and calm under pressure
• Enthusiastic and positive 'can do' attitude
• Commitment to providing and maintaining high standards of care and support
• A valid driving licence and your own car

If you’d like to find out more about becoming a Care Coordinator in Harrogate, apply today. We can’t wait to hear from you.

Salary: Up to £28,000 per year