Job Description

Job Location: 66 Boerum Place, 66 Boerum Place, Brooklyn, NY, 11201 - Brooklyn, NY 11201
Position Type: Full-TimeEducation
Level: Bachelors Degree or Equivalent
Salary Range: $26.63 - $26.63 Hourly

Travel Percentage: None
Job Shift: DayWe are seeking a Care Coordinator to join our HSVS' team. Under clinical supervision, the Care Coordinator will be responsible for coordinating all aspects of healthcare services for the Foster Boarding Home (FBH) children. The Care Coordinator will serve as the primary liaison among healthcare providers, pharmacies, managed care plans, and internal care teams. The Care Coordinator will also support foster children and families through appointment coordination, follow-up care, and ongoing health monitoring. The ideal candidate will have demonstrated experience in conducting medical records reviews, manage referrals, and maintain accurate documentation within NextGen EHR, while building trusted relationships with caregivers and collaborating closely with HSVS’ 29-I Clinic, Case Planning, and Children’s Health Homes teams to promote continuity of care and positive health outcomes.
Primary Responsibilities and Essential Functions of Position:
- Coordinate all aspects of healthcare services for designated caseload of FBH children. Duties include, but are not limited to:
- - Act as liaison/point person for healthcare providers, pharmacies, and MMCP case managers
- - Schedule and ensure attendance at medical/dental/behavioral health appointments, per ACSs schedule of required regular evaluations; coordinate transportation to appointments as needed
- - Monitor and address youths' healthcare needs in between routine well-child visits, including aiding parents in securing urgent care
- - Under clinical oversight by Care Coordination Supervisor/LPN and/or 29-I RN Supervisor, obtain and review medical exam records to determine whether further treatment is recommended, including referrals and medications
- - Ensure timely follow-up on referrals, emergency care and hospitalizations
- Coordinate closely with HSVSs 29-I clinic, Case Planning, and Children's Health Homes teams, as applicable, in the provision of above services and to establish treatment goals.
- Develop a trusting caregiver relationship with foster care children and families which will include clear and consistent communications regarding treatment planning.
- Work with Managed Care Liaison team to ensure that healthcare appointments are scheduled with providers in-network with child's Medicaid Managed Care Plan (MMCP).
- Ensure family medical history, proper consents (routine, mental health treatment, psychotropic medication, etc.), HIPAA authorizations, and all other required medical record documentation are entered in NextGen EHR.
- Support in the completion of adolescent assessments, sexual/reproductive health, gender identity, sexual orientation, and family planning consultation.
- Complete required actions in NextGen EHR, including referrals to HSVSs Article 31 behavioral health clinic, comprehensive. treatment plans, CHH warm hand-offs, data share reconciliations, etc.
- Attend trainings as directed.
- Engage in ongoing review of departmental policies, procedures and practices to make recommendations for quality improvement.
- Perform other tasks as assigned within the reasonable scope of duties of the position.

Qualifications
- Required bachelor's degree; Preferably in health, social services, or a related field.
- One or more years case management experience in a healthcare environment and/or in the child welfare system. Preferred.
- Medical assistant or similar clinical background. Preferred.
- Knowledge of:
- - the child welfare system and the unique complex needs of the foster care population
- - foster care healthcare requirements.
- Good understanding of medical procedures and medical terminology.
- Experience documenting in Electronic Health Records (EHR):
- - NextGen EHR experience a plus
- Excellent written, oral and interpersonal communication skills, and be a collaborative team player.
- Proficiency in Microsoft Office, including Outlook and Excel.
Benefits
At Heartshare, we offer a comprehensive benefit package based on full-time/part-time status. You can expect: 
- Rewarding Work in a team environment.
- Paid vacation, sick, personal days, and holidays.
- 403(B) retirement plans with employer contribution.
- Health, dental, vision, and life insurance.
- Employee Assistance Program (EAP).
- Flexible spending account (Dependent Care, Medical, Parking, and Transit).
- Employee Appreciation Programs and Events.
- Tuition Assistance Program.
- Professional Development opportunities.
- Wellhub Discount
- Verizon Wireless Discount.
- BJs Membership discount.
- Discounts on Broadway tickets, movie tickets, theme parks, sporting events, gift certificates & more
Heartshare is an Equal Opportunity Employer (EOE). If you need to request accommodation during the recruiting process, please reach out to Leaves@heartshare.org.
About Heartshare
Who WE ARE:
For over 150 years, Heartshare has been dedicated to championing and empowering New Yorkers society has too often overlooked and underestimated.
To learn more about HeartShare, please visit our website at www.heartshare.org or follow us on Twitter LinkedIn YouTube Instagram Facebook
Heartshare Human Services of New York | Homepage
Heartshare Human Services of New York nurtures and empowers children and adults with intellectual and developmental disabilities.