Job Description

Care Coordinator | Spring Valley, NY · $25–$30/hour

About the Role A growing homecare agency is looking for a compassionate and organized Care Coordinator to serve as the central point of contact between clients, families, and care teams. This is a people-first role where your ability to communicate clearly, stay on top of details, and juggle multiple moving parts directly impacts the quality of care clients receive every day. If you thrive in a fast-paced environment and genuinely care about making a difference in people's lives, this one's for you.

Key Responsibilities

Care Coordination & Client Support

• Serve as the primary point of contact for clients, families, and care team members
• Develop and monitor individualized care plans to ensure client needs are being met
• Address client concerns and escalate complex cases to the appropriate team members

Scheduling & Operations

• Coordinate and manage caregiver schedules to ensure consistent coverage
• Track and follow up on authorizations, plan changes, and service updates
• Maintain accurate and up-to-date client records and documentation

Communication & Collaboration

• Liaise between clients, families, caregivers, and internal teams to ensure seamless care delivery
• Provide timely updates to all parties on care plan changes and service status
• Support intake and onboarding of new clients as needed

Qualifications

• Experience in a care coordination, case management, or homecare role
• Strong verbal and written communication skills
• Highly organized with excellent time management and follow-up abilities
• Compassionate, professional, and committed to client confidentiality
• Comfortable working in a fast-paced, in-office environment

Interested? Send your resume to: Koppel@bhirednyc.com