Internal Employees: Please ensure that you are logged into Workday and applying through the Jobs Hub before proceeding.
Care Coach
The Care Coach provides support and guidance to assigned patients in an effort to help them become engaged in managing their own health and care needs. Follows defined care guidelines based on the patient's health conditions and collaborates with other caregivers and community agencies to provide optimal support.
Department: Care Coordination
Hours: Full-time, 40 hours/week
Required: HS Diploma; CNA or completion of 1st semester RN Program
Pay: Based on experience, starting at $16.94 per hour
Responsibilities
Administers a health screening survey to potential care coordination program participants to determine support needs., Assists in the implementation of quality improvement initiatives., Communicates with program participants and their caregivers to educate and encourage self-care using established care guidelines., Demonstrates familiarity with community resources and provides appropriate referrals., Demonstrates sound judgement in relaying timely and appropriate information to Care Coordinators., Establishes a positive, professional relationship with patients, caregivers and community agencies., Follows established care guidelines applicable to assigned patients., Identifies opportunities and recommends methods to improve service, work processes and financial performance, e.g. program cost savings and other quality improvement initiatives., Initiates outbound calls to patients, providers and/or caregivers., Maintains complete and current documentation as required., Makes visits to patient homes for follow-up. Checks on patient compliance with prescribed medications, physician orders, attendance at appointments, etc., Prioritizes and addresses requests and assignments in a professional manner to develop cooperative relationships and to ensure customer confidentiality at all times., Provides support and guidance to assigned patients in an effort to help them become engaged in managing their own health and care needs.
Requirements
High School (Required)CNA or completion of 1st semester of RN Program - Sarah Bush Lincoln
Compensation
Estimated Compensation Range
$16.94 - $26.26
Pay based on experience
Sarah Bush Lincoln is a prominent non-profit healthcare organization located in downstate Illinois. It operates a two-hospital system, consisting of Sarah Bush Lincoln based in Mattoon, IL which has 150 beds, and SBL Fayette County Hospital based in Vandalia, IL, with 25 beds. The healthcare system also operates more than 57 clinics spread across a 10-county area and stand-alone surgery centers in Mattoon and Effingham, regional cancer center and hospice house. Decisions are made locally which gives the Health System the agility to respond quickly to changing markets.
The organization employs nearly 3,500 people, including a medical staff of approximately 250 members. SBL is known for its contemporary facilities and commitment to providing advanced equipment and services for diagnosis and treatment. Sarah Bush Lincoln has an expanding robotics program, which showcases its dedication to adopting innovative technologies.
The staff at Sarah Bush Lincoln is highly engaged as reflected in the most recent Press Ganey Employee Engagement and Safety Survey. The organization is Magnet designated, which recognizes excellence in nursing. SBL supports career growth, which provides employees with various education funding opportunities.
Beyond its medical facilities, Sarah Bush Lincoln plays an integral role in the community. It actively participates in various activities that promote health, wellness, education, economic development, and housing. The involvement demonstrates the organization’s commitment to the overall well-being and development of the communities it serves.
