Meta Care

Care & Benefits Coordinator

Meta Care  •  Lafayette, LA (Onsite)  •  1 month ago
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Job Description

Job Title:      Care and Benefits Coordinator

Location:      Lafayette, Louisiana

Job Type:      Part-Time (25 hours per week)

Reports to    Vice President of Care Management

             
     This role is dedicated to providing essential healthcare support and navigation for the employees of a local outpatient surgical facility.  The role focuses on helping employee members navigate the healthcare system by coordinating schedules and services, supporting disease and chronic care management, offering essential benefit support and ensuring that each member has seamless access to the resources and services they need.  With a strong commitment to advocacy, this position will take a proactive approach to caring for all aspects of the members’ health and well-being.  This position emphasizes compassionate guidance and attentive engagement rather than direct clinical care. 

  Responsibilities: 
  • Educate members about preventive care and wellness initiatives through outreach efforts. 
  • Provide educational materials and resources to help members understand and access healthcare services. 
  • Schedule and coordinate a range of healthcare appointments, including medical, dental, and specialist visits. 
  • Assist members in setting up and using remote monitoring devices (e.g., glucometers, blood pressure cuffs, medical alert systems). 
  • Manage the delivery of device supplies and other essential health-related resources. 
  • Identify and coordinate community support services, such as transportation and home care, for members. 
  • Help members navigate benefit coordination and collaborate with healthcare plan design vendors. 
  • Develop and implement outreach campaigns to inform members about available benefits and services. 
  • Participate in client meetings to provide information on services and address any unmet needs. 
  • Follow up with members after hospital discharge and conduct on-site hospital visits for those who choose to participate. 
  • Work with company pharmacists and social workers to offer additional support to members. 
  • Maintain confidentiality and comply with PHI and HIPAA guidelines. 
  • Interact professionally and respectfully with members and colleagues. 
  • Travel to member locations and events as needed. 
  • Perform additional duties as assigned by the Vice President of Care Management.


Requirements: 
  • Minimum of 2 years of experience, preferably in healthcare coordination or a support role. 
  • Excellent communication and interpersonal skills, with a strong ability to listen and provide emotional support. 
  • Strong organizational skills, attention to detail, and the ability to effectively manage schedules and maintain accurate records. 
  • Humble, personable demeanor with a genuine desire to assist and support others. 
  • Ability to work independently as well as collaboratively with healthcare providers. 
  • Proficiency in Microsoft Office products (Word, Excel). 
  • This position is suitable for someone who has experience in a medical office environment with a passion for coordinating and managing schedules and navigating the healthcare maze for patients.


Compensation:
  • Commensurate with experience and qualifications.


Availability:
This position is available immediately.  If you are compassionate, detail-oriented, and enthusiastic about supporting employee members in their healthcare needs. P lease submit your resume and a cover letter outlining your qualifications and interest in the position to REC@metacareusa.com

Equal Employment Opportunity: Meta Care Inc. is proud to be an equal-opportunity employer. All qualified applicants are encouraged to apply. 
Meta Care

About Meta Care

META CARE, INC—short for Motivated Entrepreneurs Taking Action—is a team of innovators, operators, and strategic problem-solvers committed to creating and supporting programs that lead to better health outcomes and greater well-being for the populations we serve. At the same time, we help organizations reduce inefficiencies and control rising costs.

Under the META CARE brand, we operate several mission-driven divisions that address the evolving needs of the communities we serve. Among the most meaningful is Clergy Care—a unique program dedicated to supporting the health and well-being of our priests. These men have given their lives to the Church, and we are honored to support them through personalized, compassionate, and proactive non-clinical services that help them remain Happy, Holy, and Healthy.

We also support a range of employers and independent physicians through tailored, non-clinical solutions that address today’s healthcare challenges. Our work focuses on solving operational pain points, enhancing member engagement, streamlining workflows, and designing scalable programs aligned with each organization’s goals.

Backed by a leadership team with deep industry expertise, META CARE delivers flexible, proven strategies to meet the demands of a complex healthcare landscape—ensuring individuals receive the Right Care, in the Right Place, at the Right Time.

Industry
Healthcare & Social Services
Company Size
1-10 employees
Headquarters
Unknown
Year Founded
Unknown
Website
metacareusa.com
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