Mumbai
Full Time
India
Operations
At UBS, we know that it's our people, with their diverse skills, experiences and backgrounds, who drive our ongoing success. We’re dedicated to our craft and passionate about putting our people first, with new challenges, a supportive team, opportunities to grow and flexible working options when possible. Our inclusive culture brings out the best in our employees, wherever they are on their career journey. And we use artificial intelligence (AI) to work smarter and more efficiently. We also recognize that great work is never done alone. That’s why collaboration is at the heart of everything we do. Because together, we’re more than ourselves.
We’re committed to disability inclusion and if you need reasonable accommodation/adjustments throughout our recruitment process, you can always contact us.
UBS Business Solutions SA
UBS Recruiting
UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.
You’ll be part of a collaborative team that supports global payment operations located in Mumbai India. The role offers opportunities to contribute to process enhancements and play a key role in safeguarding client transactions.
• Excellent communicator with a demonstrated ability to influence and partner with senior stakeholders, banking partners, and branch leadership.
• 5+ years of experience in banking operations, card operations, payments, and/or back-office processing within a regulated financial services environment.
• Proven leadership experience, including coaching/mentoring peers, leading workstreams, and driving accountability for timelines and outcomes.
• Strong risk and controls mindset with experience identifying operational risk, documenting procedures, and ensuring compliance with applicable policies and regulations.
• Demonstrated ability to manage multiple priorities, make sound decisions under pressure, and escalate issues appropriately with clear recommendations.
• Advanced knowledge of card systems and transaction processing, including reconciliations, exception handling, and root-cause analysis.
• Experience leading process improvement initiatives (e.g., standardization, automation, KPI reporting) to improve quality, reduce risk, and enhance client/branch experience.
• Ability to work independently while providing day-to-day guidance and support to the broader team.
UBS is a leading and truly global wealth manager and the leading universal bank in Switzerland. We also provide diversified asset management solutions and focused investment banking capabilities. Headquartered in Zurich, Switzerland, UBS is present in more than 50 markets around the globe.
We know that great work is never done alone. That’s why we place collaboration at the heart of everything we do. Because together, we’re more than ourselves. Want to find out more? Visit ubs.com/careers
From gaining new experiences in different roles to acquiring fresh knowledge and skills – at UBS we believe that you should never stop growing and learning because life never stops teaching. We know that it's our people – with their unique backgrounds, skills, experience levels and interests – who drive our ongoing success. Ready to be part of #teamUBS and make an impact? Find out more at ubs.com/careers.
UBS works with individuals, families, institutions, and corporations around the world to help answer some of life's questions – whether through award winning wealth management advisory, investment banking and asset management expertise, or private and corporate banking services in Switzerland*. In June 2023, Credit Suisse became a UBS Group company.
With our large and diverse team operating internationally, we have a presence in all major financial centers in more than 50 countries. Although we all come from different backgrounds and specializations, two things unite us: the conviction that we’re stronger together, and the will and curiosity to constantly innovate. That’s the key to us unlocking our full potential (and what we look for in everyone who joins us). It’s also why we’re regularly recognized as an attractive employer.*
* Our awards https://www.ubs.com/awards
Social Media Legal Terms: http://www.ubs.com/social-legal
