tbi bank

Card Issuing and Acquiring Fraud investigator

tbi bank  •  Sofia, BG (Onsite)  •  21 hours ago
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Job Description

Join the best bank to work for in Bulgaria*

Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!

We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 70% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.

Do you want to play a key role in our unique success story?

If so, we're looking for a Card Issuing and Aquaring Fraud investigatorto join our team on the journey to success!

What You’ll do:

  • Monitoring card issuing and aquaring alerts for potential fraud through card system organized in flexible working hours (shifts based)

  • Investigating cases of card fraud and other type of frauds

  • Analyzing fraud risk indicators (red flags) and participating in the development and optimization of monitoring fraud rules

  • Preparing reports and proposals for control measures to limit the risk of fraud

  • Participating in fraud risk assessments and applying group anti-fraud standards

  • Collaborating with various teams within the bank – business, technology, operations, and credit risk

Requirements

What you’ll need to succeed:

  • University degree in a relevant field

  • Proven experience in card fraud prevention, risk or banking control, reviewing and analyzing card transactions from the perspective of both the card issuer and the merchant, as well as terminal payments

  • Good computer literacy and analytical skills

  • Fluent English and Bulgarian (written and spoken)

  • Analytical skills, attention to detail and teamwork

What we offer:

  • Take your career to the next level with real growth opportunities

  • Work on exciting, meaningful projects that make an impact

  • Be seen and appreciated for who you are and what you do

  • Join a vibrant, international team of 23 nationalities who’ve got your back

  • Stay covered with additional private health insurance

  • Receive monthly food vouchers as part of your benefits package

  • Enjoy exclusive perks & discounts – from Multisport cards to top retailers

  • Benefit from special rates on our banking products

  • Work in the heart of Sofia – steps away from National Palace of Culture and South Park

  • Bring your furry friend to work – because every office is better with paws

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 3 employer to work for in Bulgaria according tо WhereWeWork

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.

tbi bank

About tbi bank

𝐭𝐛𝐢 bank is a mobile-first challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers’ needs. It focuses on helping merchants to grow their business as well as providing consumers with financial products and services that make their lives easier. Currently operates in Bulgaria, Romania, Greece, Germany, and Lithuania. Through various digital channels and trusted partnerships with over 32,000 merchant stores, 𝐭𝐛𝐢 has a customer base of 2,4 million clients and issued over 1,000,000 loans in 2024. Its business model and customer-focused approach resulted in becoming the most profitable and efficient bank in Bulgaria (Capital's ranking K10, 2024).

Industry
Finance & Insurance
Company Size
1,001-5,000 employees
Headquarters
Sofia, BG
Year Founded
2002
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