Job Description

Overview

Under the supervision of the registered nurse, the Cardiology Assistant performs clerical duties of the unit and administers routine services in the caring for patients including the transport of patients, cleaning and any other duties appropriate.

Responsibilities

Assists in preparation of rooms, patient areas and stretchers for receiving patients.

Assists in and accompanies patients in the admission and discharge procedures.

Assists patient with handling and care of clothing and other personal property (including dentures, glasses, contact lenses, hearing aids, prosthetic devices).

Assists with transporting patients to and from the department when requested.

Reports (and when appropriate, records) any changes observed in condition or behavior of patients and unusual incidents.

Aware of safety precautions as they relate to pediatric, adolescent, adult and geriatric age groups of patients, specifically during patient transportation.

Assists in maintaining a safe and clean environment by:

• emptying trash receptacles between cases;
• emptying laundry hampers between cases;
• sweeping and mopping floors between cases;
• cleaning the table and attachments and adding a fresh sheet to the
• table between cases;
• monitoring the other trash receptacles and disposes throughout the department- emptying dirty linen card as needed;
• monitoring general cleanliness of department.

Attends inservice education programs, as assigned, to learn new treatments, procedures, developmental skills, etc.

Seeks to fulfill departmental performance expectations in quality and safety.

Performs duties and responsibilities according to DCH policies, procedures and organization.

Considers all relevant information in order to make the most informed decision; demonstrates sound judgment and decision making skills by consistently choosing the most appropriate course of action as observed by manager.

Maintains a personal appearance that is neat, clean and professional and complies with DCH and department dress codes.

Able to respond and assist with CPR, Code 10, Fire and disaster situations according to hospital policies, procedures and protocols.

Properly identifies patients at all stages of care.

DCH Standards:

• Maintains performance, patient and employee satisfaction and financial standards as outlined in the performance evaluation.
• Performs compliance requirements as outlined in the Employee Handbook.
• Must adhere to the DCH Behavioral Standards including creating positive relationships with patients/families, coworkers, colleagues and with self.
• Performs essential job functions in a manner that ensures the safety of patients, visitors and employees.
• Identifies and reduces unsafe practices that may result in harm to patients, visitors and employees.
• Recognizes and takes appropriate action to reduce risks and hazards to promote safety for patients, visitors and employees.
• Requires use of electronic mail, time and attendance software, learning management software and intranet.
• Must adhere to all DCH Health System policies and procedures.
• All other duties as assigned.

Qualifications

High school graduate or equivalent preferred. Previous cleaning/housekeeping experience preferred. Excellent customer service skills preferred. Must be able to read, write legible, speak and comprehend English.

Working Conditions

• Ability to tolerate prolonged standing and walking. Ability to lift and carry 50 pounds with frequent
• lifting and/or carrying of objects weighing up to 25 lbs. Is able to push stretcher/wheelchair with average adult patient. Is able to do frequent stooping and on occasion crouching, crawling or kneeling. Ability to reach reasonable distances in any direction. Ability to run in emergency situations. Must be able to move fingers in a coordinated manner. Must have ability to feel and perceive temperature, texture, shape and size with fingertips. This individual may be exposed to human body fluids, disease, infection, lab chemicals and hazard material and may be required to wear common protective or safety equipment.
• Includes exposure to human body fluids, disease, infection, lab chemicals and hazard material.
• Requires wearing common protective or safety equipment.
• Medium work load.
• This position requires contact with others including the patients, physicians, coworkers, team members and visitors. There may be times when there is interaction with another person that may be angry or aggressive and help to solve the situation may require requesting assistance of a more qualified individual. Communication may come in the form of electronic mail, face to face, telephone or letters/memos. This individual may be responsible as a team member to answer the department telephone and work in groups or teams.
• Physical presence onsite is essential. Hearing and vision must be normal or corrected to within normal range. Able to perform the duties with or without reasonable accommodation.