Job Description

Overview

This position is responsible for assisting clinicians and nursing staff in providing medical care. This position utilizes specialized knowledge, judgment, and skills to provide an excellent patient experience.

Responsibilities

• Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint. Documents pain scores as appropriate. Reports condition of patient which may be indicative of change in the patient’s condition, to the clinician.
• Assists providers with exams and minor non-invasive cardiovascular procedures in accordance with departmental policies and procedures. Acts as a chaperon as needed. Always uses universal blood and body fluid precautions. Prioritizes patient flow through the clinical process.
• Acts as a resource to clinician to provide optimal care. Prioritizes patient flow through the clinical process.
• Performs and evaluates equipment quality control measurements. Troubleshoots and notifies appropriate personnel to maintain equipment performance. Maintains a safe environment for patients, personnel, and visitors. Adheres to safety policies.
• Collects and/or reviews pertinent medical, historical, and medication information in order to perform the appropriate study prescribed by the provider as outlined by departmental policies and procedures. Educates patients/families regarding procedure and/or treatment to be performed. Demonstrates professional behavior/conduct in all interactions; fosters teamwork, efficient use of resources and quality patient outcomes.
• Monitors and maintains an adequate inventory of supplies and material to ensure non-interruption of services.
• Provides clerical support with patient/client notifications and documentation, which may include completing medical records, labs, authorizations, imaging, hospital records, and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. Other duties as assigned.
• Schedules and res-schedules patients as necessary. Confirms patient’s appointments for the following days and informs patients of physician orders or special instructions prior to appointment or procedure.
• Maintains a clean, functional environment including cleaning and disinfecting of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer recommendations and OSHA guidelines in handling of hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs.
• Develops and maintains an effective communication mechanism with all external and internal customers. Exemplifies service orientation and behaviors in all contacts.

Qualifications

• High school diploma/GED or equivalent working knowledge.
• Electrocardiograph (EKG) certification required.
• Current Basic Life Support (BLS) certification required.
• This position requires clinical knowledge typically achieved with one (1) year of experience or similar work.
• Must possess excellent organizational skills as well as effective human relations and communication skills. Working knowledge of computer literacy and keyboarding skills required.

Prefered Qualifications

• Certification from an accredited school such as medical assisting, CNA preferred.
• Certified Cardiographic Technician (CCT) preferred.
• Additional related education and/or experience preferred.