Job Description

Role – Cardiac Service Manager

Location – The Wellington Hospital, St Johns Wood, London

Full Time – 37.5 per week

Salary- Competitive + Excellent Benefits (pension, health cover, flexible benefits and excellent career development)

The Wellington Hospital is known for excellence in complex healthcare and is the largest independent hospital in the United Kingdom, and part of HCA International hospital group. It offers cardiac services, neurosurgery, liver and HPB medicine, rehabilitation, gynaecology, orthopaedics, and other services

The theatre team comprises 13 theatres, Consultants and Practitioners who have vast experience and knowledge across a range of specialties. There are many complex procedures carried out daily, across a range of acute specialities, including Gynae & Obstetrics, as well as general and paediatric surgery.

About the role

As Cardiac Services Manager, you will be accountable for the strategic development and operational oversight of the all cardiac services within the hospital, working with our clinical teams on the wards and in theatres to ensure the patient pathway is seamless.

This critical role will involve the execution of business development opportunities and strategies in partnership with Cardiologists, while monitoring and contributing to the design of department/service budgets adhering to work force planning and activity targets.

Duties and responsibilities

• Lead on the integration and management of all Cardiac Service teams in Invasive and Non-Invasive cardiology
• Build effective working relationships with stakeholders to the service to drive quality, effectiveness and responsiveness
• Collate, review and utilise relevant data to drive service improvement, efficiency and quality (admissions data, efficiency, quality and outcomes)
• Implementation, coordination and communication of the Cardiology service line strategy
• Work collaboratively with Cardiologists to ensure safe, smooth and efficient patient care management as necessary and outstanding consultant satisfaction
• Work alongside the business development team to identify and recruit new consultants to the service
• Ensure the effective implementation of management policies, including risk management, mandatory training and sickness monitoring, complaints, performance and capability issues
• Promote a culture of continuous improvement and development at both personal and professional level
• Ensure compliance with organisational, accreditation and insurance standards
• Investigation and management of any complaints in line with local and corporate procedures
• Take responsibility for the day to day management of the departmental budget

Skills and experience

• Prior experience of working within a healthcare environment is essential, private healthcare experience if preferred
• Experience of working within cardiac services is preferred
• Prior experience of managing and leading a team
• Budget management

Why HCA UK?

Originally founded over 50 years ago by Dr Thomas Frist, HCA has gone on to become one of the world’s leading healthcare providers. In the UK, we’re one of the largest providers of privately funded healthcare and have invested over £500 million in the latest treatments, technology, techniques, medication and facilities. Being part of a large multisite, established healthcare group we can offer you unrivalled opportunities for career progression through internal and external courses, as well as working conditions that prioritise both your mental and physical wellbeing.

We believe that by caring for our employees, we empower them to provide exceptional care for our patients. That’s why we offer a host of flexible benefits that reflect the invaluable contribution they make every day. As a Cardiac Services Manager you’ll be eligible for:

• 25 days holiday each year (plus bank holidays) increasing with service, with option to buy or sell leave to suit you
• Private Healthcare Insurance for treatment at our leading hospitals
• Private pension contribution which increases with length of service
• Season Ticket Loan and Cycle to Work scheme
• Group Life Assurance from day one
• Critical illness cover
• Enhanced Maternity and Paternity pay
• Corporate staff discount for all facilities including Maternity packages at The Portland
• Comprehensive range of flexible health, protection and lifestyle benefits to suit you
• Discounts with over 800 major retailers

Diversity and Inclusion

Patients first. Colleagues always. That’s the guiding philosophy behind our approach to Diversity, Equity, Inclusion and Belonging. We believe healthcare is built on a foundation of inclusion, compassion and respect for our patients and for each other. By working together with our colleagues we’re creating a truly inclusive environment, where individual differences are celebrated, and everyone can achieve their potential.

We believe everyone should feel comfortable to bring their full self to work and be afforded the same opportunities. That’s why we’re happy to discuss flexible working arrangements to suit your needs as well as offer reasonable adjustments throughout our recruitment process, and in the workplace, to anyone that needs them.

#LI-LC1