Job Description

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Florida Medical Clinic Orlando Health

Job Title: Cardiac Device Specialist

Status: Full Time -Monday - Friday 8:00AM to 5:00PM

Department Cardiology

Location: Works closely with physicians and other staff performing pacemaker, defibrillator and other implanted device checks as well as monitoring remote device checks.

Job Summary: The front office assistant provides support with the daily activities for ambulatory/physician office operations, including patient registration, telephone coverage, appointment scheduling, and patient referrals under the supervision of Manager Practice Operations, Medical Office Manager, Academic Program Manager, Academic Nurse Manager and/or Practice Site Supervisor.

Why is Florida Medical Clinic Orlando Health your best place to work?

✅ Education & Career Growth – Tuition reimbursement, Public Service Loan Forgiveness (PSLF), and leadership development programs.✅ Health & Wellness – Comprehensive medical, dental, vision, free virtual visits, and well-being programs.✅ Financial & Retirement – Up to 5% employer match on retirement contributions.✅ Work-Life Balance – Four weeks of paid parental leave, PTO, and flexible leave options.✅ Family & Pet Support – Fertility benefits, adoption assistance, backup care for children/elders/pets, and pet insurance.

Essential Functions • Educates patients regarding device function and clinic follow up. • Keeps all patients informed on the latest product, therapy, and technology developments. • Performs remote pacemaker/AICD checks every 1-4 months using approved vendor websites. • May perform in office pacemaker/AICD checks every 3-6 months using approved vendor programmers: check battery life, lead impedance, view sensitivity, parameter settings, threshold/voltage/pulse wave, device utilization, and rhythm abnormalities. • May be required to change or adjust pacemaker/AICD settings or parameters as needed to enhance device performance. • Edits and forwards final test results to attending physician for analysis and interpretation. • Forwards abnormal findings directly to the physician or nurse per department guidelines. • Keys information into computer or programmer to maintain patient and office records, and uploads reports into patient chart. • Works with vendors and Clinical Engineering to schedule equipment downtime for preventive maintenance and/or repairs and reports any equipment issues promptly. • Knowledge of cardiac device software, Microsoft Office, and internet applications. • Exercises professional judgment in performance of services and maintains a demeanor complimentary to quality care. • Delivers appropriate care while recognizing patient conditions, age specific needs, and ensuring successful completion of procedures. • Performs proper patient identification, acquires patient’s clinical history, and assures that the information is accurately documented. • Administers medical aid as required for any emergency situation. • Applies appropriate standard precautions and personal protective equipment to prevent cross-contamination of diseases. • Adheres to Orlando Health mission statements and commitment to excellence standards. • Utilizes all Orlando Health computer systems effectively and accurately. • Ensures safety of all customers. • Maintains accurate and precise documentation. Accurately record verbal and telephone orders from physicians in the patient record. • Communicates openly and effectively with all members of the healthcare team. • Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state, and local standards. • Maintains compliance with all Orlando Health policies and procedures.

Other Related Functions • Assist in transporting of patients. • Follows established standards of practice for report processing and interpretation. • Assists in clerical duties, such as, but not limited to, printing reports, scanning documents, and scheduling of patients. • Maintains cleanliness of work area and equipment. • Maintains well stocked and organized work areas. • May be required to work at any Orlando Health facility. • Assists with other departmental duties and responsibilities as needed. • May be required to work afterhours and call shifts as needed.

Education/Training • High School Diploma. • EKG certification required. Licensure/Certification • Maintains current BLS Provider certification.

Experience A minimum of one (1) year experience in a cardiology environment and/or completion of a Pacemaker certification program.