JN Bank
Limited is seeking to recruit a dynamic, suitably qualified, and experienced
individual to join our
Card Fraud Unit
as a
Card Fraud Analyst
.
The successful candidate will be responsible for supporting the Bank’s fraud
risk management efforts by analyzing card transaction data, identifying fraud
trends, and enhancing fraud detection strategies to minimize losses and protect
customer accounts.
Job
Category:
Supervisory
Contract:
Permanent
KEY
RESPONSIBILITIES
Fraud
Monitoring & Analysis
• Analyze card transaction data to identify suspicious patterns, anomalies, and
emerging fraud trends.
• Monitor fraud alerts and support real-time detection activities to mitigate
potential losses.
• Conduct root cause analysis on fraud incidents and recommend corrective
actions.
• Assist with investigations and ensure timely escalation of confirmed fraud
cases.
• Support 24/7 fraud monitoring operations as required.
Fraud
Detection Optimization
• Assist in the development, testing, and optimization of fraud detection rules
and strategies.
• Evaluate the effectiveness of existing fraud controls and recommend
enhancements.
• Support continuous improvement initiatives to strengthen fraud prevention
capabilities.
• Balance fraud risk mitigation with customer experience by minimizing false
positives.
Reporting
& Insights
• Prepare daily, weekly, and monthly fraud reports and dashboards.
• Track fraud trends, losses, and key performance indicators.
• Provide data-driven insights to support decision-making and strategy
development.
• Maintain accurate documentation of fraud cases and activities.
Collaboration
& Compliance
• Collaborate with internal teams including Risk, IT, Operations, and Customer
Service.
• Ensure adherence to internal policies, regulatory requirements, and service
level agreements (SLAs).
• Support audits and compliance reviews related to fraud management activities.
• Stay informed on emerging fraud trends, tools, and industry best practices.
REQUIRED
QUALIFICATIONS & EXPERIENCE
•
Bachelor’s degree in Data Analytics, Computer Science, Finance, Information
Technology, or a related field.
• 2–4 years’ experience in fraud analytics, banking operations, or data
analysis.
• Experience with card payment systems (e.g., Visa, Mastercard) is an asset.
• Familiarity with fraud monitoring tools and case management systems is an
asset.
• Proficiency in Microsoft Office Suite, particularly Excel; knowledge of SQL
or data visualization tools is an advantage.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Requires proficiency in Python and machine learning frameworks to build, test,
and deploy predictive fraud models
PERSONAL
ATTRIBUTES
• High
attention to detail and strong investigative mindset.
• Ability to work under pressure in a fast-paced environment.
• Strong organizational and time management skills.
• Proactive and results-oriented with a continuous improvement mindset.
• Ability to work independently and collaboratively within a team.
• Strong sense of integrity and confidentiality.
On February 1, 2017, The Jamaica National Group, a powerful, Jamaican mutually-owned global business, became a reality and the country’s third largest commercial bank, JN Bank, was launched.
Following the re-submission of the Jamaica National Building Society (JNBS) application for a commercial banking license in November 2013 to the Bank of Jamaica (BOJ), the application was approved by the BOJ in February 2015. The country’s third largest financial institution at the time, the Society commenced the process to convert the building society into a commercial bank and to restructure the JN Group.
The JN Group has been restructured to ensure compliance with the new Banking Services Act. The reorganisation of the JN Group involved the establishment of the JN Financial Group, a financial holding company, which will own the new JN Bank and all other companies in the JN Group that offer financial services.
These companies are:
• JN Fund Managers Ltd. (JNFM)
• JN Life Insurance Ltd. (JN Life)
• JN Money Services Ltd. (JNMS)
• JN Small Business Loans Ltd. (JNSBL)
• JN Cayman Ltd.
JN General Insurance Ltd. (JNGI)
A Non-Financial Holding Company, the MCS Group has also been established to take ownership of non-financial entities in The Jamaica National Group.
These non-financial entities are:
• Jamaica Automobile Association (JAA)
• JN Properties Limited
• Management Control Systems (MC Systems)
The Creative Unit (TCU)
Total Credit Services Limited (TCS)
Both the JN Financial Group and the MCS Group and the entities under their control will be under the direct control of The Jamaica National Group. All members’ rights under mutuality will be transferred to The Jamaica National Group and JN Bank account holders will automatically become a member of The Jamaica National Group.
