Nouria

Car Wash Team Member

Nouria  •  $20.25/hr  •  United States (Onsite)  •  8 hours ago
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Job Description

Car Wash Team Member – Golden Nozzle Car Wash

Support the Team. Drive Daily Operations. Deliver an Exceptional Customer Experience.

Golden Nozzle Car Wash is looking for hard-working, dedicated, customer-focused individuals who enjoy interacting with customers and helping make a difference in the world. As a Team Member, you will thrive in a fast-paced environment and be passionate about operational excellence and outstanding customer service. This position offers the opportunity to continue growing your skills while advancing your career within the organization.

What You’ll Do:

A day in this role may include:

  • Customer Interaction: Provide best-in-class customer service by addressing inquiries and concerns promptly and professionally.
  • Sales Support: Recite standard customer service greetings using an on-site electronic tablet and assist with executing sales initiatives and membership growth strategies.
  • Site Maintenance: Help ensure the facility, equipment, and grounds are clean, safe, and fully operational at all times.
  • Workflow Optimization: Support efforts to optimize vehicle throughput to minimize wait times and enhance the customer experience.
  • Safety & Compliance: Follow all company safety procedures and regulatory compliance standards.
  • Operational Support: Perform general housekeeping duties and monitor inventory levels to assist with restocking chemicals and supplies.

Core Competencies

  • Customer-Centric Mindset
  • Results-Driven Execution
  • Safety & Operational Compliance
  • Effective Communication (Verbal and Written)

Requirements

  • Age: At least 16 years of age.
  • Education: Read, write, and perform arithmetic calculations (such as making change) at an eighth-grade level.
  • Availability: Flexible availability to cover shifts including evenings, weekends, and holidays. Working at least one day on the weekend is required.
  • Adaptability: Ability to remain calm and respond according to policies and procedures during emergencies.

Physical Requirements

  • Lifting: Ability to lift, carry, and hold up to 50 lbs.
  • Environment: Ability to work outdoors in various weather conditions with temperatures ranging from -10°F to 100°F.
  • Stamina: Must be able to stand, walk, and move around vehicles for extended periods of time.
  • Exposure: Ability to tolerate exposure to gasoline fumes and cleaning products.

Why Join Golden Nozzle?

  • Competitive Pay: Average $17.25 - $20.25 per hour (includes wages and performance-based bonuses).
  • Bonuses: Additional weekly bonuses on cars washed and monthly passes sold.
  • Career Growth: We promote from within and offer leadership development and advancement opportunities.
  • Environment: A fast-paced, team-oriented environment where you can make a direct impact on customer satisfaction.

Starting Rate: $0.00

Nouria Energy is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Nouria

About Nouria

Nouria is a multi-generational family convenience store operator, fuel distributor and car wash operator. We are named C-store Decisions 2022 Convenience Store Chain of the Year. We opened our first location in 1989 and have aggressively grown from 1 to 300+ company stores. We are ranked among the top 30 convenience store chains in the country. Our wholesale business supplies fuel to hundreds of locations across New England and New York with multiple fuel brands, including, Mobil, Shell, Irving, Sunoco, Gulf, Valero, Citgo, Philips 66, and a few private brands. We are also among the top 10 largest car wash chains in the country, with 80+ car washes.

2019 marks an inflection point in our company’s history—the launch of our new nouria brand of which we’re so proud. Built on our five team-centric pillars: educate, empower, inspire, incentivize and instill accountability at levels of the organization– and a mission to delight our customers during every visit, the nouria brand reflects our strategic direction as a vibrant and relevant retail brand.

As we continue to build on an enduring legacy of success, we are elevating the nouria mission to stay ahead of today’s consumers’ ever evolving needs and habits.

Nouria translated means illumination which is reflected in our modern brand architecture, community-inspired graphics; brighter, more spacious layouts, fresh and wholesome offerings, healthy food options, seating and free WiFi service, reflecting our quest to deliver the ultimate customer experience. Check out your neighborhood nouria store and tell us about your experience.

Industry
Retail & Ecommerce
Company Size
501-1,000 employees
Headquarters
Worcester, MA
Year Founded
1989
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