Job Description

ACCOUNT MANAGER AT CITRIN MANAGED PARKING GARAGES AND LOTS

WHO WE ARE

We are a growing, purpose-driven organization that provides premium hospitality, driving, and related people-services to car dealerships across the country.

Our Values: Servant Leadership, Ownership, Heart, Excellence, Growth

We exist to create transformative job experiences for our team and deliver extraordinary service to our partners

10-year Vision: A community made up of thousands of team members who are thriving personally, professionally, and financially.

Management Training Program Details:

As a management trainee, you can count on this program to prepare you to create your ideal career (regardless of the industry!) Our company is being built exclusively with leaders who develop from our training and guidance from within and externally.

Training completion will take between 60 – 90 days (depends on current experience.) The compensation package includes benefits such as weekly pay, performance bonuses, and much more.

And you’ll learn what it means to always put our people first. Ours is a culture of friendly competition, which is critical to growing our business — and your success.

Compensation, Perks, and Benefits:

• $50,000 Base Salary including cell phone allowance
• Opportunity to earn performance bonuses in addition to base wages
• Unlimited growth potential as we expand nationally
• Culture-based around open communication and personal growth
• Weekly pay, PTO, medical, dental, vision, life insurance, and many more! * Management bonus incentive
• Focus on career growth and mentorship
• Emphasis on flexible schedules
• Fun and motivated co-workers

Responsibilities

The Account Manager is responsible for the operational and financial performance of their assigned locations. This hands-on leadership role includes overseeing daily tasks, washing vehicles, managing team performance, ensuring quality standards, handling client relationships, and optimizing workflow. The role also includes scheduling, training, and supervising the hourly team to ensure smooth, efficient operations.

What You’ll Be Responsible For:

• Oversee daily operations and staffing at assigned locations
• Ensure site cleanliness, safety, and facility upkeep including washing of vehicles
• Deliver exceptional client service and manage escalations
• Train, coach, and hold team members accountable
• Conduct site audits, track performance, and enforce company standards
• Maintain compliance with budgets, procedures, and safety programs
• Partner with leadership and HR for hiring, onboarding, and corrective actionsHandle incident reports, claims, and customer concerns
• Step in to support team duties as needed

What We’re Looking For:

• 1–2 years of operations and leadership experience
• Proficiency in Google or Microsoft Office tools
• Strong communication and presentation skills
• Ability to work a flexible schedule and be active on your feet
• Experience with budgets and performance tracking
• Bonus: Experience in automotive, parking, or car wash industries
• Bonus: Bachelor’s degree in business or related field

Qualifications

Requirements:

• Required availability Monday - Friday 7am- 4pm.
• Although rare, must have the ability to assist on an on-call basis in case of location emergencies or major issues resulting in client dissatisfaction.
• Must have reliable transportation to get to and from work.
• Must be at least 18 years old
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future
• All candidates must complete a background and motor vehicle record check after a conditional offer has been made
• Must have a valid driver's license with no significant infractions
• No drug or alcohol-related conviction on your record in the past 5 years (i.e., DUI, DWI)

Compensation: $50,000 base salary, paid weekly!