Job Description

Join Our Team as a Trade Coordinator – Supporting Vehicle Trade-Ins from Start to Finish!

We’re looking for a detail-oriented and proactive Trade Coordinator to join our Car Sales Shared Services team. In this role, you’ll be the go-to expert for managing the vehicle trade-in process

You Will:

• Track trade-in vehicles from initial intake to final resolution
• Issue trade payoffs to financial institutions
• Obtain titles and lien releases to ensure smooth ownership transitions

What We’re Looking For:

• Strong organizational and communication skills
• Ability to manage multiple tasks and deadlines
• Experience in administrative support or automotive industry preferred
• Team player with a customer-focused mindset

This position operates from our Lakeside Campus in Maryland Heights, MO (2291 Ball Dr Maryland Heights, MO). Your work will directly support our sales operations and help ensure a seamless experience for both our customers and internal teams.

We owe our success to each and every one of our people. That's why we empower everyone on our team with opportunities for growth. Our mission, along with our uncompromising commitment to customers, has made Enterprise a genuine success story and a truly special place to work.

What you'll get with this position:

• A full-time position working 40 hours per week with a competitive starting salary of $43,900 ($21.11/hr)
• On the job training to provide you the opportunity to hone your skills or prepare for advancement
• A fun, collaborative, team environment
• Flexible Scheduling - Monday through Friday with start times ranging between 7:00am-9:00am CST
• A career path with advancement and growth opportunities
• 20 paid time days off your first year (includes 6 paid holidays)
• Full benefits, 401K, profit sharing and great discounts

Enterprise Mobility is a leading provider of mobility solutions, owning and operating the Enterprise Rent-A-Car, National Car Rental and Alamo Rent A Car brands through its integrated global network of independent regional subsidiaries. Enterprise Mobility and its affiliates offer extensive car rental, carsharing, truck rental, fleet management, retail car sales, as well as travel management and other transportation services, to make travel easier and more convenient for customers.

Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $39 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.

Responsibilities

We are hiring now for immediate openings. Responsibilities include:

Trade Administration and Coordination

• Act as the primary contact for administrative trade questions for assigned groups and communicate with branch personnel regarding missing or incomplete information
• Pull working queries for pending trade sales and apply data to tracking logs and trade logs with thorough documentation
• Assist with arbitrary deletes of trade unit numbers upon request
• Assist with “We’ll Buy Your Car” setup and payment process

Title, Lien, and Documentation Management

• Obtain titles and or lien releases from lenders, dealers, groups, and DMVs
• Maintain trade processes and lender contact information within the trade manual

Financial Processing and Reporting

• Issue trade payoffs to financial institutions, dealers, and other parties using the financial system
• Work monthly reports including balance sheet schedules to ensure payoff accuracy and cost schedules related to trade in units
• Submit required entries to the accounting team for processing

Relationship Management

• Develop and maintain strong relationships with internal teams, assigned groups, and external financial institutions

In addition to these job functions, candidates will also need to display proficiency in the following competencies:

• Working With a Team
• Customer Service
• Flexibility
• Results-Oriented
• Detail-Oriented
• Resilience

Equal Opportunity Employer/Disability/Veterans

Qualifications

Minimum:

• High School Diploma/GED/Equivalent required
• Must have two (2) years of customer service and/or administrative support experience
• Intermediate proficiency with Microsoft Office products (particularly Excel) required
• Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future

Preferred:

• Experience with vehicle titling
• Experience in the auto sales industry