Job Description

Jim Pattison Volvo Cars Surrey is looking for an experienced Car Sales Consultant who is passionate about automotive sales and delivering an exceptional customer experience.

As a Car Sales Consultant, you’ll guide customers through the complete vehicle purchasing experience from understanding their needs and presenting the right Volvo model, to conducting vehicle demonstrations and test drives, explaining features and technology, and delivering a memorable ownership experience.

You’ll represent the Volvo brand and the Jim Pattison Auto Group with professionalism while building long-term relationships with your clients. We’re looking for someone who is customer-focused, confident, organized, motivated by results, and committed to sales excellence.

If you’re an experienced automotive sales professional looking for an opportunity to grow your career with a premium automotive brand and an established dealership group, we’d like to hear from you!

Schedule: This is a full-time, permanent position of 40 hours per week. The regular work schedule may vary based on dealership requirements and may include weekend work schedule.

Pay Range: Variable commission structure.

This role reports to the Sales Manager of the dealership.

A day in the Life

As a Car Sales Consultant, you will be responsible for guiding customers through the entire vehicle purchase journey, while delivering a premium customer experience aligned with the Volvo Cars brand.

• Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries.
• Build rapport with customers to understand their needs and recommend suitable vehicle options.
• Conduct vehicle presentations and test drives.
• Present pricing, financing options, and assist in structuring deals in collaboration with management.
• Maintain accurate and consistent follow up using CRM tools to manage leads and customer relationships.
• Coordinate vehicle deliveries and ensure a seamless handover experience.
• Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends.
• Contribute to team success by maintaining a positive attitude and strong work ethic.

Success in this role comes from consistent effort, strong follow up habits, and the ability to build trust with customers.

What We're Looking For

• High school diploma or equivalent required.
• Eligible to obtain a VSA license.
• Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week.
• Strong work ethic with a high level of energy and motivation to succeed.
• Excellent communication and interpersonal skills.
• Customer focused mindset with the ability to build rapport and trust.
• Highly organized with the ability to multi task and follow up consistently.
• Positive attitude and willingness to learn in a fast paced sales environment.
• Previous sales or customer service experience is a strong asset, but not required.

What We Offer

• Competitive compensation plan with commission and bonus opportunities.
• We have premium products with highly effective prices at our high-volume location.
• Career growth opportunities within a large and well-established automotive group.
• Manufacturer and in-house training are provided.
• Exclusive access to vendor promotions, offers and purchase programs.
• Recognition and rewards program.
• Comprehensive benefits package.
• Amazing colleagues, great working environment, and a team building culture!

How to Apply

If this sounds like a great fit, please apply with your resume today!

Visit our Careers Page to explore more opportunities: https://www.jpautogroup.com/careers/

This role requires successful candidates to submit a satisfactory Driver’s Abstract.

We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted.

We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact us at careers@jpautogroup.com.