Job Description

Your opportunity

Join our fun and dynamic team at Westfield North Lakes as a Car Park Attendant, where you'll help create an exceptional car park experience that makes every customer’s visit seamless and enjoyable.

This role focuses on assisting customers, ensuring efficient entry and exit, and maintaining a well-presented and accessible parking environment. You’ll be proactive and hands-on, anticipating customer needs and creating a positive experience that leaves a lasting impression, encouraging customers to return.

Day-to-day you will be responsible for:

• Delivering exceptional service to customers and retailers to enhance their experience.
• Managing traffic flow and directing vehicles to ensure a smooth parking experience, especially during peak times or capacity issues.
• Conducting routine patrols to ensure the car park remains clean, well-lit, and organised, including tidying shopping carts.
• Assisting customers and retailers with parking inquiries, providing clear guidance and support as needed.
• Collaborating with team members and other departments to enhance the overall customer experience.

This role is a casual position, ideal for someone with flexible availability to work across a 7-day rotating roster.

What sets you apart

We are seeking an energetic people person who thrives on interacting with customers and consistently goes above and beyond to deliver exceptional service.

• Friendly and approachable with a positive attitude and the ability to provide helpful and efficient customer service.
• Ability to actively listen, think on your feet and resolve customer issues.
• Strong problem-solving skills and the ability to work both independently and as part of a team.
• Confidence in working in a busy, fast-paced environment.
• Experience in customer-facing roles, such as retail, hospitality, or car park services.
• Hold a valid driver’s license (Full or Provisional license acceptable).

About us

Scentre Group owns 42 Westfield destinations across Australia and New Zealand. We create extraordinary places and experiences that connect and enrich communities.

We are focused on our customers and creating more reasons for more people to visit our Westfield destinations more often and for longer.

With approximately 75 professions within our business, our team has the expertise to design, construct, operate, manage and market our Westfield destinations and platforms.

We want to be the place where talent thrives. To support you thriving with us, we promise to respect, inspire and develop you, and that you will do work that matters.

Diversity, equity and inclusion underpins our culture, and our vision is that ‘Everyone Belongs’. We foster a workplace experience where everyone feels valued, supported and motivated to realise their full potential.

We aspire to create a workforce reflective of the communities in which we operate and encourage applications from everyone regardless of age, gender, ethnicity, cultural background, faith, disability, sexual orientation, gender identity or life stage. If you require support or adjustments during the application process, please contact us confidentially at scentregroupcareers@scentregroup.com

For more information or if you have any questions, please email scentregroupcareers@scentregroup.com

Applications close: 12th April 2026 (unless filled prior).