Cermati.com

Car Insurance Telesales (Supervisor)

Cermati.com  •  Jakarta, ID (Onsite)  •  18 days ago
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Job Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial product by bringing everything online so people can shop around for financial products online and can apply online without having to physically visit a bank.

Our team hailed from Silicon Valley Tech companies such as Google, Microsoft, LinkedIn and Sofi as well as Indonesian startups such as Doku, Touchten. We have graduates from well known universities such as Universitas Indonesia, ITB, Stanford, University of Washington, Cornell and many others. We are building a company with the same culture of openness, transparency, drive and meritocracy as Silicon Valley companies. Join us in our cause to build a world class fintech company in Indonesia

  • Manage day to day operation on the call center and logistics
  • Hire, train, and monitor telesales agents
  • Implement procedures to improve overall operations and meet SLA’s and sales target
  • Managing and optimizing call center
  • Analyze key operations metrics to determine KPI and SLA for telesales agents

Qualifications

  • At least 2 year experience as Supervisor Telesales Car Insurance
  • Highly motivated & Discipline
  • Ready to work under pressure
  • Have a good communication skill
  • Responsive and initiative
  • Good teamwork
  • Ability to multitask and execute in a fast-paced, team-oriented and sales driven environment
  • Working knowledge of managing telesales team using CRM & Telesales system
Cermati.com

About Cermati.com

Cermati Fintech Group (CFG) is a fast growing financial technology company group established in April 2015. We're on a mission to build a more inclusive financial future by making financial products more accessible to people across Indonesia.

Our businesses span a wide range of services including financial product aggregation, financing, cash loans, insurance brokerage, as well as mutual fund and bond investments.

We launched our first product, Cermati, a financial services aggregator, in 2015. Since then, we've expanded rapidly with the introduction of Indodana (cash loan platform) in 2017, Cermati Protect (insurance brokerage) and Cermati Invest (investment platform) in 2019.

In 2024, we introduced a new financing service through Indodana Finance, and rebranded our cash loan platform to Indodana Fintech further strengthening our ecosystem of digital financial solutions.

🔗 Learn more about us at https://cermati.group/

Industry
Finance & Insurance
Company Size
201-500 employees
Headquarters
Jakarta Pusat, ID
Year Founded
2015
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