European Wax Center

Capturis - Disconnects Invoice Specialist

European Wax Center  •  Mandan, ND (Hybrid)  •  3 hours ago
Apply
AI can make mistakes so check important info. Chat history is never stored.

Job Description

When you join Capturis, you’re joining a team that’s been rooted in Mandan, ND for more than 25 years. As part of the Conservice family, the nation’s leading utility management provider, we’re backed by the strength, resources, and stability of an industry leader. That means more opportunities, more support, and a future you can build right here at home with the Capturis team you know and trust.

Location: RemoteHybrid if located in Mandan, ND

Schedule: 6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST

The Invoice Specialist role consists of requesting payment extensions, requesting expedited payments and follow up work with the utility providers to make sure payments were posted correctly to eliminate any chance of disconnection of services for our customers. Invoice Specialists are also responsible for requesting missing invoices, late fee removal, following up on disconnect notices, and mailing address updates from the utility providers.


Responsibilities

As an Invoice specialist, you will:

  • Phone Usage: Medium (about 40% of your day)
  • Request payment extensions with providers
  • Request expedited payments
  • Ensure payments posted correctly
  • Request missing invoices
  • Work with providers for late fee removal
  • Follow up on disconnect notices

Preferred Skills

  • Previous Customer Service Experience
  • Strong Computer Skills
  • Excellent telephone and email etiquette.
  • Excellent research and problem solving skills with a strong attention to detail.
  • Time management and organization
  • High school diploma or equivalent

Qualifications

Qualifications

  • High School Diploma or GED
European Wax Center

About European Wax Center

European Wax Center, Inc. (NASDAQ: EWCZ) is the largest and fastest-growing franchisor and operator of out-of-home waxing services in the United States. At more than 1,000 locations, we provide guests with an unparalleled, professional personal care experience administered by highly trained wax specialists within the privacy of clean, individual waxing suites. We have revolutionized the waxing category with our innovative, signature Comfort Wax® and full collection of proprietary products to enhance and extend our guests' waxing services. Our brand is trusted, efficacious and accessible.

Industry
Beauty & Wellness
Company Size
5,001-10,000 employees
Headquarters
Plano, Texas
Year Founded
2004
Social Media