Job Description

Pay: $14.50/hr

Location: Hybrid if located in Mandan, ND

Schedule: 6 AM - 3 PM CST, 7 AM -4 PM CST, 8-5 PM CST

As a member of the Login Management team, you will spend your time creating and maintaining the login credentials that many teams will use to access the bills for the utility accounts that we manage for our customers. You will utilize our records to access the information that is needed to set up logins as well as work with the different utility vendors to work through questions as they come up. You will be working out of several internal systems, so a general knowledge of computer usage is needed for this position.

Responsibilities

As an Account Processor you will:

• Setup logins in various utility vendors’ websites
• Review logins that are no longer working and take action to correct them
• Record login credentials in our database for other team members to access
• Edit existing records in our logins database to ensure that information is kept as accurate as possible
• Navigate various utility vendor’s websites in order to set up logins

Qualifications

Qualifications & Preferred Skills

• High School Diploma or GED
• Familiar with Google products
• Comfortable navigating various websites
• Clear communication, both written and verbal
• Willingness to make phone calls
• Ability to independently analyze and reason in order to understand issues