Job Description

SWOT Hospitality is seeking an experienced

Captain

for the renowned Porto Carras resort. The Captain will play a crucial role in ensuring exceptional service delivery in a luxury dining environment, overseeing the dining team and ensuring our guests receive a memorable experience.

Responsibilities

• Supervise and manage the dining service team, ensuring high standards of guest service and hospitality are maintained
• Train, mentor, and motivate staff to ensure optimal performance and adherence to company standards
• Coordinate the set-up and service for all dining events, including weddings, banquets, and private functions
• Maintain an organized environment, overseeing table settings, service timing, and attention to guests' needs
• Address guest inquiries, concerns, and feedback professionally to enhance overall guest satisfaction
• Ensure compliance with health, safety, and hygiene regulations in all dining areas
• Collaborate with the kitchen staff to ensure seamless communication and coordination on service delivery

Requirements

• Proven experience as a Captain or in a supervisory role in fine dining or luxury hospitality settings
• Strong leadership abilities with a passion for providing excellent guest service
• Fluent in English and Greek; additional languages are a plus
• Excellent communication, organizational, and interpersonal skills
• Ability to work well under pressure and handle multiple tasks simultaneously
• Knowledge of various cuisines and wine pairing will be advantageous
• Relevant qualifications in Hospitality Management or a related field are preferred

Benefits

• Dynamic, friendly, and supportive working environment
• Opportunities for career growth and development within the company
• Continuous training and development programs
• Work with top professionals in the hospitality industry
• Wellbeing initiatives and employee recognition programs

Why SWOT...

• We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide, and IHG Hotels & Resorts.
• We are laser-focused on hospitality strategic and financial advisory with an impeccable track record.
• We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
• We offer stability and career prospects in a transparent working environment.
• We work with the best professionals in the tourism industry.