Job Description

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world. For additional information, visit us at www.wipro.com.

Job Description

The Capacity Manager is responsible for ensuring that IT infrastructure, applications, and services have sufficient capacity to meet current and future business demands in a cost-effective manner. The role involves capacity planning, performance analysis, forecasting, monitoring, reporting, and collaboration with business and technical stakeholders.

Primary Skills

• ITIL Capacity Management
• Infrastructure Capacity Planning
• Performance Monitoring & Analysis
• Capacity Forecasting & Trending
• Capacity & Availability Management
• Dynatrace, Splunk, AppDynamics or similar monitoring tools
• Data Analytics and Reporting
• Python/Automation (preferred)

Secondary Skills

• ITIL Service Management
• Problem Management
• Availability Management
• Disaster Recovery Concepts
• ServiceNow
• Agile Methodologies
• Performance Testing & Engineering

Key Responsibilities

• Monitor infrastructure utilization and identify capacity bottlenecks.
• Develop short-term and long-term capacity forecasts.
• Create and present capacity planning reports and executive dashboards.
• Analyze performance trends and recommend optimization strategies.
• Work with application, infrastructure, network, and operations teams to assess capacity impacts of new projects.
• Define capacity thresholds and establish proactive monitoring mechanisms.
• Conduct capacity reviews and governance meetings with stakeholders.
• Support performance testing activities and validate infrastructure readiness.
• Ensure compliance with ITIL Capacity Management processes.
• Drive automation initiatives for capacity reporting and forecasting.
• Collaborate with service owners to optimize resource utilization and control costs.
• Provide recommendations for hardware, software, and cloud capacity upgrades.

Experience

• 6 to 10+ years of experience in IT Infrastructure Capacity Planning and Performance Management.
• Hands-on experience with monitoring and reporting tools such as Dynatrace, Splunk,

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Mandatory Skills: ITIL Capacity Management .

Experience: 5-8 Years .

Reinvent your world. We are building a modern Wipro. We are an end-to-end digital transformation partner with the boldest ambitions. To realize them, we need people inspired by reinvention. Of yourself, your career, and your skills. We want to see the constant evolution of our business and our industry. It has always been in our DNA - as the world around us changes, so do we. Join a business powered by purpose and a place that empowers you to design your own reinvention.