Job Description
Amazon Web Services (AWS) continues to build upon the world’s largest Cloud Computing Infrastructure, we need Data Center Infrastructure Technicians to ensure we create and maintain the capacity required for our highly reliable, scalable, low-cost physical infrastructure that powers businesses and individuals all around the world, connecting our customers to their customers.
About You
At Amazon, everyone is a leader. You are self-motivated and can adhere to strict processes, perform repetitive tasks with no deviation, and demonstrate continuously consistent results in a fast-paced environment that is constantly evolving. You seek to understand how things work and are a problem solver. We have guidelines and processes to follow, and the work requires attention to detail and a desire to find answers. Where there are no answers, you see opportunities to find solutions and make improvements to our processes. If you enjoy working alongside a close-knit and diverse team of leaders, this is the place to be!
About the Role
There are various Infrastructure Operations teams which are the backbone of AWS and supports our rapidly growing AWS business and customers. As AWS grows, we strive to grow our own talent. You will receive on-the-job training and gain cross-functional, transferable skills. A Capacity Install Technician is primarily tasked with installing cables and new racks within the data centers. Working at elevated locations and ladders is part of this role. This position requires you to be self-starting, highly motivated, able to rigorously follow processes, perform repetitive tasks, and prioritize tasks based on urgency. You must have a genuine interest in learning new skills and working at data center environment.
Key job responsibilities
* Adhere to safety and security best practices in the data center
* Install, test, troubleshoot fiber, copper and UTP cables
* Install transceivers, patch panels, and network and server hardware
* Install server/storage/network racks into data center facilities
* Basic build and troubleshooting of network devices and servers
* Creating and attaching labels and barcodes
* Utilize a mechanical lift to move heavy objects into position
* Work at heights and from ladders
* Work in environments with varying temperatures and noise levels that are typical of data center facilities
* Overseeing cabling vendors
* Manage work and priorities through ticketing systems and other dedicated tools
* Maintain accurate records, and document problems and processes to successfully draft and execute changes within data centers
* Travel within geographical work area is required; some travel outside traditional work area may be requested
* Seek out ways to improve processes
About the team
"Work Hard. Have Fun. Make History." This is our motto and we do all 3 every day, and we will stop at nothing to meet our customers demands, including continual expansion and building of new Data Centers all around the world. We are always on the lookout for like-minded individuals to take us to the next level. Come build with us!
Basic Qualifications
- 2+ years of computer hardware troubleshooting and repair experience
- 1+ years of computer networking experience
Preferred Qualifications
- Experience dealing effectively with customers during problem resolution and operating efficiently under pressure
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit
https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
