Job Description

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they doIndiana University Health is seeking individuals who embody these values to join our Access – Administration team in the role of Capacity Analyst. This position is a full time, hybrid role.

Role Responsibilities

• Identifies opportunities to create capacity, increase utilization, and improve new patient access.
• Establishes a cadence to meet with Specialty Leadership to review supply/demand and schedule rules optimization opportunities.
• Partners with Template Administrators, System Patient Access Center, and the Referral Management Team to plan and execute overall capacity strategy, ensuring alignment between demand forecasting, provider availability, and patient access goals.

Key Relationships

Reports to Manager-Patient Access Center

Candidate Qualifications

Candidates for the position will be evaluated according to the following criteria and competencies.

• Bachelor's Degree (Health Administration, Business, Analytics, Economics, Operations Management, or a related field) and/or relevant work experience is required.
• Requires a minimum of 3 years' experience performing advanced analytical work related to capacity planning.
• Requires advanced proficiency in analytical tools and reporting platforms (e.g., MS Excel, MS Access, Power BI, Tableau, or similar) including data modeling and scenario analysis.
• Requires a proven ability to synthesize complex, multi-source data into insights that inform leadership decision-making.
• Requires experience partnering with leaders across multiple stakeholder groups without direct authority.
• Requires working knowledge of healthcare operations, provider scheduling, access principles, and healthcare demand forecasting methodologies.

Indiana University Health is unlike any other healthcare system and we're looking for team members who share the things that matter most to us. IU Health leaders play a crucial role in advancing the mission of our organization and inspiring teams to make a meaningful difference in the lives of patients. As one of Indiana’s largest employers and the most comprehensive medical system in the state, our vision is to lead the transformation of healthcare through quality, innovation and education, and make Indiana one of the nation’s healthiest states.

IU Health is the largest health system in Indiana with nearly 40,000 team members, 15 hospitals, and $8.64 billion in operating revenue. The system’s programs in cancer, cardiovascular, neuroscience, orthopedics, pediatrics and transplants have received national recognition for quality patient care. IU Health, in partnership with the Indiana University School of Medicine, bring together highly skilled physicians, researchers, and educators into close collaboration to provide world-class care for children and adults and improve the health of patients and communities across Indiana.

Indiana University Health is dedicated to a fair hiring process and is committed to equal opportunity and nondiscrimination for all individuals, regardless of age, color, disability, ethnicity, marital status, national origin, race, religion, gender identity, expression, sexual orientation, or veteran status.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.