Job Description

The Senior Manager of Capability Assurance is responsible for developing and leading the quality assurance and testing efforts for our ERP digital transformation. This role collaborates closely with cross-functional teams to ensure all testing activities are completed on schedule and that testing coverage and defect resolution targets are met before advancing to subsequent milestones. The scope includes functional unit testing, system integration testing, end-to-end process validation, user acceptance testing (UAT), and regression testing.

A key focus of this role is to drive standardization across testing processes, enabling the development of program-wide KPIs aimed at enhancing the quality and efficiency of the digital product development lifecycle. This individual will also work in partnership with the test automation team to monitor and report on automation progress in alignment with the overall testing strategy. Additionally, this role contributes to strategic planning with senior leadership to ensure the performance, reliability, and scalability of our ERP digital applications and systems.The Senior Manager of Capability Assurance is responsible for developing and leading the quality assurance and testing efforts for our ERP digital transformation. This role collaborates closely with cross-functional teams to ensure all testing activities are completed on schedule and that testing coverage and defect resolution targets are met before advancing to subsequent milestones. The scope includes functional unit testing, system integration testing, end-to-end process validation, user acceptance testing (UAT), and regression testing.

A key focus of this role is to drive standardization across testing processes, enabling the development of program-wide KPIs aimed at enhancing the quality and efficiency of the digital product development lifecycle. This individual will also work in partnership with the test automation team to monitor and report on automation progress in alignment with the overall testing strategy. Additionally, this role contributes to strategic planning with senior leadership to ensure the performance, reliability, and scalability of our ERP digital applications and systems.

Leadership & Supervision

• Develop and execute the overall QA strategy for the cloud-based ERP digital product suite.
• Monitor and drive progress toward testing milestones, ensuring defect resolution and testing completeness before advancing to subsequent phases.
• Standardize testing processes across the program to enable consistent reporting and the development of key performance indicators (KPIs).
• Manages the activities of the capabilities assurance team to ensure proper execution of testing strategy.
• Leads team(s) to develop new methods and solve complex matters.
• Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
• Responsible for fostering a work environment that encourages employees to act with integrity and respect.
• Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship.
• Responsible for supporting employee development.
• Contributes to the development of strategies for a function or multi departments.Leadership & Supervision
• Develop and execute the overall QA strategy for the cloud-based ERP digital product suite.
• Monitor and drive progress toward testing milestones, ensuring defect resolution and testing completeness before advancing to subsequent phases.
• ·tandardize testing processes across the program to enable consistent reporting and the development of key performance indicators (KPIs).
• Manages the activities of the capabilities assurance team to ensure proper execution of testing strategy.
• Leads team(s) to develop new methods and solve complex matters.
• Responsible for supporting the talent strategy through hiring, onboarding, learning & development, performance, succession planning, engagement, recognition, and inclusion, diversity, and equity practices.
• Responsible for fostering a work environment that encourages employees to act with integrity and respect.
• Responsible for setting employee objectives and expectations, monitoring and evaluating performance, providing meaningful feedback, and mentorship.
• Responsible for supporting employee development.
• Contributes to the development of strategies for a function or multi departments.

Collaboration & Interaction

• Collaborate with cross-functional teams to ensure timely and comprehensive testing coverage across all phases: unit testing, system integration, end-to-end process, user acceptance testing (UAT), and regression testing.
• Partner with the test automation team to align automation efforts with the broader QA strategy and track automation progress across the program.
• Work closely with senior leadership to define strategic objectives that enhance software performance, reliability, and scalability.
• Interacts with senior management, executives, and/or major customers which frequently involve negotiating matters of significance to the organization.
• Reconciles multiple stakeholder views to drive business results.

Knowledge & Application

• Proven experience in leading QA strategy and execution in complex digital product environments.
• Previous cloud ERP design and implementation experience strongly preferred
• Strong understanding of software testing methodologies, tools, and best practices.
• Demonstrated ability to lead cross-functional teams and drive alignment across multiple stakeholders.
• Experience with test automation frameworks and performance testing tools is a plus.
• Excellent communication, leadership, and analytical skills.
• Participates with senior management to establish strategic plans and objectives. Make final decisions on implementation and ensure operational effectiveness.
• Effectively cascades functional strategy and contribute to development of organizational policies.
• Accountable for actions that impact function or multiple department budgets.
• Works on complex issues where problems are not clearly defined and where fundamental principles do not fully apply.
• Translates business segment strategy into functional plans and guides execution. Participates in corporate development of methods, techniques and evaluation criteria for projects, programs, and people.
• Ensures budgets and schedules meet corporate requirements.

This role is not remote/ hybrid. This role will report to our office in Cleveland, OH.

This position is not eligible for sponsorship for work authorization now or in the future, including conversion to H1-B visa. Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future.

Job duties include contact with other employees and access confidential and proprietary information and/or other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company’s staff, employees, and business relationships.

Must be eighteen years or older

Education

• Required
  • Bachelor’s degree or higher in the information technology (IT), project management or business field. In lieu of a degree, at least 11 years of experience in IT.

Skills and Experience

• Required
  • 8+ years of experience in IT
  • 4+ years of experience managing direct reports

At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in:

Life … with rewards, benefits and the flexibility to enhance your health and well-being
Career … with opportunities to learn, develop new skills and grow your contribution
Connection … with an inclusive team and commitment to our own and broader communities
It's all here for you... let's Create Your Possible

At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute—it matters to us. A general description of benefits offered can be found at http://www.myswbenefits.com/ Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee.

Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable.

Sherwin-Williams is proud to be an Equal Employment Opportunity employer.  All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans.

Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process.