We are the people who give possibilities purpose
BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities.
Responsibilities include but are not limited to:
CAPA Management & Governance
Own and manage the site CAPA program lifecycle, including initiation, investigation, action planning, implementation, and closure.
Ensure CAPAs are risk-based, timely, and compliant with internal and regulatory requirements.
Monitor CAPA effectiveness checks to ensure long-term issue resolution.
Lead CAPA review boards / governance forums.
Investigations & Root Cause Analysis
Drive robust problem-solving methodologies (e.g., 5 Whys, Fishbone, Fault Tree, DMAIC).
Ensure high-quality root cause identification aligned with data and evidence.
Partner with cross-functional teams (Operations, Quality, Engineering, EHS) to resolve issues.
Compliance & Audit Readiness
Ensure CAPA processes meet FDA (21 CFR Part 820/210/211 as applicable) and GMP expectations.
Support regulatory inspections, internal audits, and corporate audits.
Act as SME for CAPA during audits and inspections.
Track and report CAPA metrics tied to Warning Letter commitments (if applicable).
Performance Management & Metrics
Develop and manage CAPA KPIs, including:
o On-time closure rate
o Overdue CAPAs
o Recurrence rate
o Investigation cycle time
Provide regular reporting to site leadership and corporate teams.
Identify trends and drive systemic improvements.
Continuous Improvement
Champion a proactive quality culture focused on prevention vs. correction.
Integrate CAPA learnings into Lean / BD Excellence initiatives.
Lead Kaizen or problem-solving events tied to recurring issues.
Training & Capability Building
Train site personnel on:
o CAPA process and expectations
o Root cause analysis tools
o Investigation best practices
Ensure consistent quality and standardization of investigations across the site.
Education:
Bachelor’s degree in Engineering, Quality or related field.
Experience:
5+ years of experience in Quality/Manufacturing within a regulated industry (medical device, pharma, or similar)
2+ years in CAPA, investigations, or compliance leadership roles.
Knowledge and Skills
Fully Bilingual - English - Spanish
Strong knowledge of FDA regulations and GMP standards and CAPA systems and quality management systems (QMS)
Experience with Root cause analysis methodologies, Audit/inspection readiness, Data analysis and trend identification
Strong cross-functional leadership and influence skills
Ability to operate in high-pressure, compliance-driven environments
Excellent communication and executive reporting skills
Results-driven with strong sense of urgency and accountability
To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of healthcare. At BD, you’ll discover a culture in which you can learn, grow and thrive.
We believe that when people connect in person, we learn faster, collaborate more deeply, and build a stronger culture. Join us and enjoy a culture where face-to-face collaboration supports your learning, your progress, and your success.
To learn more about BD visit https://bd.com/careers
Becton, Dickinson, and Company is an Equal Opportunity Employer. We evaluate applicants without regard to race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, and other legally protected characteristics.
Required Skills
Optional Skills
USA TX - El Paso - Northwestern Dr.
BD is one of the largest global medical technology companies in the world and is advancing the world of health™ by improving medical discovery, diagnostics and the delivery of care. The company supports the heroes on the frontlines of health care by developing innovative technology, services and solutions that help advance both clinical therapy for patients and clinical process for health care providers. BD and its more than 70,000 employees have a passion and commitment to help enhance the safety and efficiency of clinicians' care delivery process, enable laboratory scientists to accurately detect disease and advance researchers' capabilities to develop the next generation of diagnostics and therapeutics. BD has a presence in virtually every country and partners with organizations around the world to address some of the most challenging global health issues. By working in close collaboration with customers, BD can help enhance outcomes, lower costs, increase efficiencies, improve safety and expand access to health care. For more information on BD, please visit bd.com.
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