Job Description

Company Description

At InstantScripts, we believe healthcare should be accessible, flexible, and driven by excellence. As Australia's leading online medical services provider, we are reshaping how patients access care, and that starts with building an exceptional clinical workforce.

Join us in "Pioneering for Better" and be part of a movement that values your expertise, respects your time, and connects you to a like-minded community committed to making healthcare more human, accessible, and exceptional.

Job Description

InstantScripts is seeking an experienced Candidate Manager to join our Workforce Planning and Operations team in a 6 month fixed term role. In this role you will coordinate the operational lifecycle of healthcare talent acquisition, from application screening and initial interviews through credentialing, onboarding, scheduling and deployment, while delivering practical engagement initiatives that strengthen connection, retention and culture across our remote doctor workforce.

Working under the direction of the Workforce Planning and Operations Manager and in support of the Doctor Recruitment team, you will manage assigned recruitment and engagement activities within approved processes.

What you'll do

• Review applications and conduct structured phone screenings to assess credentials, experience, communication, availability and technical readiness, preparing accurate notes and escalating clinical or credential concerns for specialist review.
• Schedule and coordinate interviews using approved guides, participate in initial non-clinical interviews within delegated authority, coordinate reference checks, and keep candidates informed with clear, respectful and timely communication.
• Coordinate credentialing, identity and background checks, contract documentation, digital onboarding and orientation, monitoring compliance learning and platform training and escalating any risks to commencement.
• Maintain doctor availability and agreed commitments, coordinate shifts during the hypercare period, update rostering systems, confirm platform readiness before deployment, and escalate scheduling conflicts, coverage risks and safe-working-hour concerns.
• Follow up on onboarding, technology and engagement concerns to strengthen early retention, escalating performance, clinical and sensitive matters appropriately.
• Maintain accurate, audit-ready candidate, credentialing, onboarding, roster and engagement records, and prepare timely recruitment and workforce updates.
• Support attraction activity including job advertising, talent pools, referrals, information sessions, careers events and newsletters, and contribute practical improvements to candidate experience, scheduling and systems.

What we offer?

• Competitive salary plus superannuation
• Structured onboarding and ongoing support within a collaborative Workforce Operations team

Qualifications

We're looking for someone with:

• Strong relationship management skills, with the ability to build trust and influence decision-makers
• Exceptional communication skills and the ability to work collaboratively across business units
• The ability to work independently, prioritise and meet deadlines in a fast-paced environment
• High attention to detail and strong organisational skills
• A proactive, results-driven and adaptable approach to changing business needs

You will bring proven end-to-end recruitment experience, ideally within a healthcare environment, across a variety of role types and levels. You will have strong knowledge of sourcing strategies, recruitment systems and employment legislation, and a relevant tertiary qualification in Human Resources, Business or a related field is desirable.

Additional Information

InstantScripts, wholly owned by Wesfarmers, is more than a platform. It's where your work meets purpose. If you're passionate about digital healthcare, thrive on building great candidate and workforce experiences, and are ready to join a network of forward-thinking professionals, we want to hear from you.

Apply with your CV and a short cover letter outlining your recruitment experience.

To arrange a confidential discussion, contact Lisa Schilling, Workforce Planning and Operations Manager, at lisa.schilling@instantscripts.com.au