Job Description

Who we are:
Canderel is a top real estate company known for its expertise in commercial, residential, and investment partnerships. We excel in delivering innovative solutions and outstanding value across all areas of real estate. Dedicated to creating vibrant, sustainable communities, we enhance the lives of residents, tenants, and partners through creative thinking and exceptional execution. Committed to diversity and inclusion, we actively welcome applications from individuals of all backgrounds, including those from BIPOC (Black, Indigenous, and People of Color) and LGBTQ+ communities.

Reports to: Property Manager

Canderel seeks an Assistant Property Manager to support in building strong tenant relations by providing prompt, professional and courteous service. Responding to the tenants and demonstrating a ‘pride of ownership’ approach to a mixed portfolio of commercial and residential property, from our office located at Edmonton City Centre. Our core business is the management of commercial property. The Assistant Property Manager is responsible for tasks associated assigned to them by the Property Manager.
Essential Functions:
Property Maintenance:
• Perform site property inspections using an electronic log system, monitoring and following up on outstanding maintenance tickets and tenant work tickets.
• Obtain pricing and quotations as directed by the PM, initiate project control sheets for contracts;
• Inspect work by contractors to ensure all work is done according to the contract;
• Achieve high standards of maintenance and services within budget and at competitive costs;
• Look for innovative ways to improve maintenance and reduce costs in coordination with the Operations Supervisor;
• Work closely with daily onsite contractors ensuring contract fulfilment and tenant/guest satisfaction.
• Oversee the operation of the tenant facilities with the Corporate Concierge.
• Work closely with the PM retail team to ensure synergy on the site.
• Work with the operations team to ensure compliance with LEED, BOMA, WELL Health and Safety certifications.
• Update physical tenant signage where required.
• Be available for weekend Manager on Duty phone calls or on-site attendance if required, once a month.

Tenant Services:
• Promptly respond to tenants, handling service calls and provide solutions to tenant problems that are mutually beneficial in accordance with the terms of the lease, as directed by the PM.
• Head up the Green Team and facilitate the tenant engagement in sustainability events.
• Organize and host tenant events.
• Facilitate the tenant move in and move out procedure.
• Responsible for tenant memos and key communication for and operational access requirements.

General Administration:
• Assist with the execution and review of correspondence, notices, and documents prepared for the property by Administration personnel.
• Review of administration invoices, contracts, and consumption.
• Assist in preparation of timely, accurate monthly operations reports for review by the PM.
• Assist in preparation and monitoring of annual common area, operating, and capital budgets.
• Work closely with Project Accountants (ensure correct invoice coding, review of property rent rolls, parking rent rolls and other property information to ensure it is accurate and up to date).
• Maintain up-to-date contractor’s lists and tenant contact lists for each property.
• Work closely with the Leasing team to ensure all vacancies are ready for show.

Tenant Retention:
• Take minutes at certain key meetings
• Professional communication and service to tenants building loyalty to ensure long term tenancies.
Client Relations:
• Build a positive, professional relationship with clients
Job Specifications:
• Over 3-5 years professional office experience
• RECA Associates license will be considered an advantage
• Excellent communication skills
• Good computer skills with experience in emails, word processing and spreadsheets
• Enhanced police record clearance required for this site

Canderel is an equal opportunity employer. We believe a diverse and inclusive workforce drives innovation and makes our company stronger. We are committed to fostering a safe and positive environment that respects people’s dignity, ideas and beliefs. We are pleased to consider all qualified applicants to join our team as we continue to grow and build a strong and varied workforce reflective of today’s diverse world.