Job Description

Facility: CIG - Cancer Institute

Locations: Charlotte, North Carolina

Categories: Medical Group

Position Type: ['Full-Time']

Work Schedule Details: Monday-Friday

Job Opening ID: ['182747']

What We Offer

The Cancer Support Services Coordinator is responsible for facilitating the operation of a cancer conference/tumor board, a multidisciplinary team of providers who review complex cases to determine the best treatment plan for each patient. The Coordinator’s duties include scheduling meetings, collecting patient data, preparing case presentations, managing communication between team members and ensuring compliance with relevant guidelines and regulations The Coordinator must be able to work independently in a remote position.

Team member must maintain excellent customer service and working relationships with patients, hospital staff, office staff and physicians. Demonstrates an ability to be flexible, organized and function well in stressful situations. Demonstrates ability to multi-task efficiently and treats patients and their families with respect and dignity; ensures confidentiality of patients’ records.

What We Offer

• Benefits begin on day one of employment
• Competitive benefits package
• Career advancement opportunities
• Clinical and non-clinical positions available
• Tuition reimbursement
• Approved Public Service Loan Forgiveness (PSLF) employer

What You'll Do

• Collaborates with nurses, providers, social workers, navigators, financial counselors, and other members of the care team.

What We're Looking For

• Education: High School Diploma or GED, required. 2 Year / Associate Degree, preferred.
• Experience: Minimum 3-5 years’ experience in scheduling, patient access, registration, or related experience in a medical environment. Prefer oncology and/or radiology related experience, required.
• Additional Skills (required):
• Medical Terminology
• Communication Skills: Excellent written and verbal communication to effectively convey complex medical information to clinicians and other stakeholders.
• Organizational Skills: Ability to manage multiple tasks, prioritize effectively, and meet deadlines.
• Technical Proficiency: Familiarity with electronic medical records, MS Office, videoconference tools (Zoom, MS Teams) and presentation software. Ability to work with a computer with dual monitors and web cam.
• Collaboration Skills: Capacity to work effectively with a diverse team of healthcare professionals including oncologists, surgeons, radiologists, pathologists, and nurses.
• Additional Skills (preferred):
• Medical Knowledge: Strong understanding of cancer diagnosis, staging and treatment options.
• Technical Proficiency: Experience with Sharepoint, Epic/Care Everywhere, EEDS education portal, Radiology File Transfer software (Visage/Powershare)

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

182747