Job Description

Business Unit/Role Specific Information

In U.S. Consumer Services (USCS), our product is Membership—delivering benefits and services that are essential to our Card Members across travel, dining, entertainment, and retail. We compete by providing a differentiated Membership experience that drives loyalty and long-term growth. USCS brings this to life through our premium, cobrand, cash back, and lending portfolios, Membership Rewards, Travel & Lifestyle Services, the Centurion Lounge network, Global Dining, U.S. Consumer Banking, Amex Offers, Amex Ads, and best-in-class marketing programs.

How will you make an impact in this role?

The specific job responsibilities will depend on the team you are selected to work on for a summer internship role. Broadly the role may entail some of the below listed responsibilities:

• Assist team in project management across various initiatives.
• Analyze data and propose growth opportunities to help businesses improve performance and operations.
• Build and track performance indicators to better understand customer behavior.
• Develop relationships with a variety of internal and external partners.
• Share and leverage best practices and provide consultancy to team.
• Manage end-to-end processes.

Minimum Qualifications

• Currently enrolled in a Bachelor’s degree program focused on Business, Project Management, Operations Management, Economics, Marketing or a related field.
• Bachelor’s degree candidates with an expected graduation date between December 2027 and June 2028.
• Extreme attention to detail and accuracy – strong sense of responsibility and accountability.
• Self-starter with an ability to navigate the organization and processes independently.
• Project management skills – ability to handle multiple requests and prioritize accordingly.
• Relationship building skills – enjoys working as part of a larger team and fostering relationships.
• Team player with an ability to support projects outside of immediate scope.
• Presentation skills – equally capable of creating presentation materials and presenting in front of peers and more senior leaders.
• Aptitude with Excel – e.g. formulas, pivot tables, macros.

Preferred Qualifications

• Passion for marketing, product management, payments innovation, travel and dining industries and new technology trends.
• Ability to conceptualize and sell ideas.
• An independent thinker who’s organized, has excellent attention to detail, and can multi-task.
• Strong analytical, problem-solving/quantitative skills.
• Willing to take risks and share fresh perspectives.
• Be proficient with analytical and presentation tools, including Excel and PowerPoint.
• Excellent written and verbal communication skills.

Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.